Oversee a team of 10 Technology Consultants providing workforce management and HR management services to clients using Workforce Central, a vertically, scalable Web/App platform developed by Kronos/UKG. WFC utilizes a SQL Server or Oracle database for businesses to manage time and attendance, advanced pay rules, scheduling, payroll and collection of punch information from time clocks, mobile devices and telephony applications.- Lead professional services team in identifying opportunities for successful customer onboarding of enterprise-wide WFC and Telestaff workforce management products.- Help businesses fully make use of capabilities and application solutions including installations, upgrades, SSO configuration, TeleStaff and TeleTime IP implementations, Kronos Cloud implementations and third-party cloud environment installations.- Manage large-scale data and cloud migration projects, roadmap process and conversion of databases from Oracle to SQL practicing critical customer requirements (CCR) transforming customer needs in to design and product requirements.- Facilitate conversations across groups of stakeholders, share insights, consider diverse perspectives, make collective, informed decisions, lead solution-driven project implementation.- Crisis management leadership working across the enterprise on planning and recovery capabilities to minimize damage and restore business operations as quickly as possible in response to hacks and ransomware attack.- Collaborate with engineering on structured scope and well-managed technical implementation, resources, activities and timelines.- Manage target billable utilization targets and team productivity on revenue driving projects. - Build trusted relationships, set the tone for partner success and engage effectively with partners.

Provided technology consulting on the implementation of Kronos Workforce Timekeeper. Managed large-scale data migration projects for enterprise customers moving to a cloud system consisting of 250M records to 1.5B records across approximately 1,500 tables.- Delivered customer service and ongoing “go-live” support for WFC, TeleTime IP, SMS Quick Fillinstallations, upgrades, environment customizations and SSO/LDAP authentication.- Led data migration POD converting existing database from Oracle to SQL to help improve datamigration consistency and reliability.- Created custom tools for critical customers to expedite BIG data migrations reducing go-livedowntime from 48 hours to 12 hours.- Partnered with customers to scope and size server requirements, install the product suite,implement add-on products such as SSO and analytics.- Used a series of tools, processes and custom scripts including commercial tools and custom tools.

Principal Consultant implementing MetaSolv Solution for telecommunications companies. - Analyzed existing business practices and data sources, developed custom code (SQL / PL-SQL) to migrate data into MetaSolv.- Provided data migration test strategy and recommendations, and Go-live data migration activities.

Project Manager leading large projects for key customers implementing Allegro to manage and track energy and natural resources products.- Led teams to successful implementations of Allegro with complex customizations keeping the project within budget and scope. - Provided executive leadership with status and guidance on project activities.

Developed a service offering for data migration engagements to move data from third-party systems to MetaSolv and competing applications.- Assisted with Technical Consultant responsibilities related to Oracle / MetaSolv for Tier 1 clients.

Developed strategic relationships and led the implementation of complex voice and data telecommunications projects delivering MetaSolv solution, a telecommunications management system for telecommunications companies.- Identified customer critical needs, provided insights, feedback and solutions on managing inventories, customer capacity and optimizing network performance.- Led customer’s vision for system installation, upgrades, troubleshooting and data migration.- Subject Matter Expert for MetaSolv issues requiring customized solutions.- Analyzed existing business practices and data sources, developing custom code (SQL / PL-SQL) to migrate data into MetaSolv.- Provided testing recommendations for migrated environments, and final go-live data migration. - Primary contact for escalated accounts and “fixer” for triggered events indicating a customer’s desire to leave MetaSolv for competing products.- Assisted customers with ongoing project support, data cleanup, issues/defects, and data recovery.- Wrote custom SQL scripts to migrate legacy customer data into MetaSolv schemas utilizing both pre-developed scripts and custom code.