Dave De Koning Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Netherlands

Amsterdam Area, Netherlands

Amsterdam Area, Netherlands

Responsible for the overall performance and results of the DC OPS team in order to assemble, deliver and maintain Datacenter infrastructure (hardware, software and connectivity) of internal and external customers.

Amsterdam Area, Netherlands

Responsible for the overall performance and results of the Sales Support and Order Processing team in order to accurately and timely follow up on 100% of all inbound sales requests. Successfully mapped and restructured “Quote-to-Cash” process for SAP/ERP implementation.

Weesp, The Netherlands

In my role as Key Account manager I am responsible for Managing the accounts: UPC, Ziggo and Dutch Government. I gained significant grow for the company in the Care and Hospitality Market. As a technical account manager I have provided consultancy for hybrid hardware and software systems over Ethernet and Coaxial networks.

Weesp, The Netherlands

In my role as Project Manager I have quickly mastered the many technologies required to design and build Coaxial and IP based distribution networks. Managing a team of 10 field service engineers while responsible for delivering on time and on budget.

Amsterdam Area, Netherlands

In my role as a Business Unit Process Manager I have successfully developed and implemented break through projects targeted at quality and cost efficiency improvement projects for the EMEA support organization. This is a $60 million operation with ~1300 FTE at 12 business partners plus several internal teams located over 19 countries. Next to this I have rolled out each operational New Product Introduction for my Product Lines.

Amsterdam Area, Netherlands

In my role as a EMEA Product Line Consultant I was the single point of contact for call centre processes for the internal support organization and warranty management. During these years I have ran several break through improvement projects and leveraged ‘best practice’ and expertise throughout the region. Next to this I have been responsible for all new product and service introductions within my Product Lines.

Amsterdam Area, Netherlands

In this role as Network Support Engineer, I have provided support to first and second line agents, pre-sales technical consultants and field engineers. I have been responsible for monitoring the technical skills and level of professional competence of these teams. Next to this I have given several product trainings to enable the migration to new call centres and the introduction of new products or technologies.

Amsterdam Area, Netherlands

As a call centre engineer providing B2B support for customers in the Netherlands, Belgium, Germany, Italy, United Kingdom and Ireland. Product support covered network and printer functionality in a Windows, OS2, UNIX and Novell environment.