Daniel Melendez Email & Phone Number

Peru

Argentina

Highly experienced in webcomics, literary translation, and video game localization. Currently exploring Dubbing and VO acting.

Japan

Bringing LATAM-geared localization to some of the best Indie Video Games from Japan.

Mexico

Working on localization projects involving a major VG publisher based in the US.

Spain

South Korea

Consultor lingüístico y revisor de localización.

Remote

Remote

Working on localization projects involving AAA PC/Console video games for the LatAm market.

Remote

Specialized in localization of iGaming content for the Peruvian market.

India

Localization of Video Game Content.

Lima - Peru

• Appointed as liaison and person-in-charge of new and critical PC and Mobile videogame-related projects.Key responsibilities:- Publishing: Set and execute schedules for contents, monetization, and overall kick-start and.
• Rise of mobile app downloads per user (DPU) in +200% after a six-month budgeted plan;
• Boosting of 500% in overall sales by adequately localizing two games for the Brazilian market.

Lima - Peru

• I was given the responsibility to build the entire structure of the newest Costumer Service area right after its creation, organizing CS personnel to increase user satisfaction by giving a WOW customer experience.The.
• Setting up the Mission and Priorities of the future Customer Support Team; draw up work checklists to discuss with higher-ups and/or team sponsors;
• Coaching team members permanently in our goals and reason to be, so they can sprawl the company's believes to our customers.The Hows:
• Analyze results and user feedback to reset standard KPIs if there is room for improvement;
• Personal assessing of potential candidates, carry out interviews and picking new talents;
• Management of disputes at any level, stepping up to conflicts and land them onto a swift resolution for all parties;The Whats:

Lima - Peru

• This position marked my break in the video game racket, working for a multi-lingual Korean publisher.Key responsibilities:- Customer Ticket Support, caring and solving customer problems and doubts;- Constant.
• Set up the Best Practices of Customer Support, creating experiences for our customersby having highly-motivated team representatives first;
• Enhancement of player feedback and overall satisfaction among our player database.

Lima - Peru

• A short-yet-enjoyable experience on Airport Customer Support.
• Offer guidance and support to passengers through the Airport facilities.
• Caretaking of passenger's luggage while gate boarding.

Lima - Peru

• This position marked Daniel’s break into salary man’s life. After being involved in few and small temporary jobs, I entered to Jedi Travel first as a cybercafé attendant and ultimately as a travel.
• Cybercafé attendant, photo print and CD burning service;
• Package caretaker, keeping travelers and backpackers stuff in check;
• Ticket and trip package selling in Peru;
• Guidance on customs and traditions of Peru’s most breath-taking destinations;