Customer Account Specialist
Current- Serves as a liaison and subject matter expert in conjunction with brokers, and operational managers to advise on market rates in specific areas domestically
- Perform quarterly reviews of ROI with each client, in addition to Executive Sales Director
- Prepare professional, complete, concise and accurate reports, proposals, booking packages, and other documentation as required for executive-level presentations
- Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers, often utilizing product demos and presentations
- Coordinate with other sales reps to ensure company quotas and standards are being met, performing market research and regular competitor monitoring
- Work as a team player, upholding company policies in all aspects of customer service and contributing to a positive working environment