Denise Mercadante Email & Phone Number

Raleigh, NC, US

• Responsible for coordinating all marketing and sales-centric activities working closely with c-level executives, marketing and sales leaders while streamlining operations and procedures.
• Negotiate timelines to advance top sales priorities.
• Manage conference and events calendar.
• Organize location specifics and access requirements for in-person meetings and sales conferences.
• Administrative lead on marketing and sales tools stack including PandaDoc, Sharepoint, Monday, Guru, and Salesforce.
• Sanitize Salesforce data in reports, dashboards, and opportunities. Audit and process sales commission reports.

• Played an integral role within the Sales Department through the development of Sales Support Representatives who comprehensively support Outside Sales Representatives in advancing opportunities through the sales cycle..
• Interviewed, hired, trained, and managed sales support staff.
• Managed internal sales processes to support outside sales force in meeting and exceeding quota.
• Oversaw workflow, streamlined processes, and evaluated results.
• Developed and administered CRM system; generated reports.
• Facilitated forward momentum of opportunities through the sales pipeline.

• Served as an integral member of the Product Team responsible for efficient and successful new product launches to include pricing, private labeling, binder and marketing material development. Established and maintained.
• Engaged in full-scale procurement of domestic and international product including stock, special order, and custom-fabricated material.
• Fully responsible for importing; coordinated air and container shipments with factories, freight forwarders, customs brokers, and drayage providers ensuring timely receipt of material.

Master Of Science Ed (M.S.Ed.), Secondary Education

Bachelor Of Arts (B.A.), Philosophy & History