Uses Excel, Access, and proprietary software for forecasting and data analysisCreates and distributes operating plans and documentation to operations supervisorsMaintains scanning plans, outbound load plans, and sort charts for hub operationsOptimizes flows and schematics for automated small sorts in multiple UPS buildings

Worked with Industrial Engineering to minimize service failures and maximize tracking visibilityOversaw inventory control as well as the maintenance and repair of scanning equipmentOperated building control tower in adherence with conveyor securing protocolsAudited hazardous material packages per internal and federal regulationsImproved missed departure scan frequency by more than 40 percent year over year

Supervised package handlers to exceed expectations for accuracy and productivityTrained and developed employees in safe work methodsTracked employee performance, verified time cards, and scheduled staffingFrontline Supervisor Training School and Employee Safety Trainer certified

Sorts packages along conveyors based on zip codes / shipping labelsLoads semi-trailers in a secure and efficient mannerComprehensive Health and Safety Process (CHSP) committee member

Web Developer and Community Manager for an independent fan-clubFamiliar with WHM/cPanel and IPS/Invision software

Operates reach trucks, LPG sit-down forklifts, and order pickersEngages customers to answer their questions and address their needsInFocus safety and asset protection committee member5x Homer Award recipient for outstanding customer serviceEmployee of the Month and Vice President’s Recognition Award recipient

Assisted with sports resurfacing projects for private residences, high schools, and universities;