David Hermansen Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Seattle, Washington

•Provided L1-L3 IT support for local and international corporate users and development teams.•Oversaw endpoint management, including procurement, configuration, distribution and retrieval. •Administer and maintain AV for onsite conference rooms, collaboration spaces and user workstations.•Develop and coordinate technology solutions and processes for corporate teams and stakeholders.•Responsible for user provisioning and offboarding•Monitor performance and environmental conditions to provide solutions to ongoing and emerging IT issues.• Coordinated project management for new office buildouts

Seattle, Washington

Bellingham, Washington Area

* Managed ecommerce platforms such as Amazon, eBay, Walmart, and Jet* Developed strategies to promote sales across various online sales platforms* Tracked sales metrics and analyzed data to understand market trends and enhance store listings * Constructed marketing campaigns to better promote slow sellers and push top moving products* Coordinated with suppliers and producers to purchase new products and restock current inventory* Utilized office tools such as Excel to create detailed sales reports for management and other employees

Bellingham, Washington Area

•Assist 730+ students register for college courses during open enrollment process•Guide student understanding of graduation requirements and academic reports•Collaborate with WWU faculty and staff using strong communication skills•Present advising and registration information to new students•Advise students and families on registration preparation using registration resources•Aid students in achieving educational goals and making deptartmental referrals•Adapt to and implement planned and unplanned changes during the advising process•Perform administrative tasks, including material preparation and operating program check-in•Act as continuous resource and line of contact to students and families

•Provided first and last contact with guests, greeting them as they came through main entrance, and as they left.•Assigned guest seating according to server availability and capacity.•Provided high-quality customer service by communicating guest's requests to the kitchen and servers.•Frequently acted as a step-in server during lunch/dinner rush.•Scheduled reservations for large parties, events, and group dinners. •Responsible for placing and packing "to-go" orders, as well as placing large catering orders. •Bussed, cleaned, and reset tables in a timely manner.

Responsibilities: Opened and closed shop. Took shelf and stock inventory. Scheduled Stand-Up Paddle Board (SUP) reservations and maintained reservation logbook. Assembled SUP's and anchored to customer vehicles. Ran credit information and closed out daily sales.

Management Information Systems, General, Gpa 3.20

Activities and Societies: Alpha Kappa Psi - Omega Beta Chapter

Ged

Captained Boys Lacrosse team (2011-2013), participant in DECA (2011, 2012), Business Law Mock Trial (2012, 2013).