Dave Hester Email and Phone Number
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Though my career path has been somewhat varied, the common threads that have run throughout are creative problem solving and intellectual curiosity. My clients and fellow employees would agree that I tend to come at a problem from a different angle and provide options or solutions that they may not have previously seen. My intellectual curiosity has helped me immeasurably to make me a "quick study" on new software and new versions of that software.Specialties: Certified in numerous Epic Systems Applications:BENEFITS ENGINE BASICS - Certification - Epic 2014CADENCE - Certification - Epic 2014PRELUDE - Certification - Epic 2014CHRONICLES AD HOC REPORTING - Certification - Epic 2014RESOLUTE PB ADMINISTRATOR - Certification - Epic 2014ADT/PRELUDE COMPREHENSIVE - Certification - Epic 2014CLARITY DATA MODEL - ADT - Certification - Epic 2014CLARITY DATA MODEL - RESOLUTE PB - Certification - Epic 2014
Keysight Technologies
View- Website:
- keysight.com
- Employees:
- 10
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Technical Consultant - EggplantKeysight Technologies Oct 2021 - PresentSanta Rosa, California, Us
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Manager, Qa And Process ImprovementImethods Jul 2019 - Oct 2021Jacksonville, Florida, UsAs the Manager of QA and Process Improvement for iMethods, I assist healthcare clients in improving their processes for EMR testing. The main way that I assist those clients is through using a team of analysts to provide services around Eggplant automated testing, robotic process automation, and AI. If you are a healthcare system looking to test smarter and faster, I would love to talk to you whether you are testing Allscripts, Cerner, Epic or ancillary products. Likewise, if you are a consultant who is looking to extend your skill set, please feel free to reach out. -
Application Systems Analyst, Sr (Testing Coordinator)Unc Health Care Mar 2016 - Aug 2019Chapel Hill, North Carolina, UsResponsible for both automated testing and analyst-driven integrated testing. Current platforms are Zephyr for Jira, Eggplant (Testplant), and Nova (Epic Systems). -
Application Systems Analyst (Epic)Unc Health Care Dec 2014 - Mar 2016Chapel Hill, North Carolina, UsADT Analyst with the following areas of focus:Patient MovementTestingOptimization
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Application Systems Analyst, Consultant (Patient Access/Revenue Cycle)Spectrum Health Sep 2014 - Dec 2014Grand Rapids, Mi, UsAssisting on a number of optimization projects around Resolute PB. -
Senior ConsultantLeidos Health Sep 2013 - Dec 2014Reston, Virginia, UsContinuing to make Epic magic happen for my clients after the merge of maxIT into Leidos Health. -
Senior ConsultantLeidos Health Dec 2005 - Sep 2013Reston, Virginia, UsHave worked as a build analyst and primary and secondary trainer for ADT, Prelude, Resolute PB, and Benefits Engine implementations for a variety of clients including both hospitals and large physicians' groups.
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Adt Design FacilitatorSt Joseph'S Hospital Health Center Feb 2014 - Aug 2014Syracuse, Ny, UsCurrently working with the ADT team towards a May 2014 go-live. Areas of responsibility include:BCA 2014 + BCAWebPress-Ganey ExtractsReporting WorkbenchMapped Record Testing w/ Third Party VendorsRevenue Cycle TestingBatch SchedulerData Courier -
Implementation Consultant - Resolute PbPresence Health Jan 2013 - Dec 2013Chicago, Illinois, UsBrought 15 new practices live for Resurrection Healthcare Conducted kick-off meetings and performed onsite analysis Performed gap analysis between current billing practices and those standard within Epic Obtained crucial information from finance directors about outstanding issues with hospitalists’ billing Completed all necessary build in Resolute PB Directed other analysts on processes for analysis and build prior to transitioning to new role with ProvenaSupported all Resolute PB users within Provena Health Transitioned from Resurrection Health to assist Resolute Team Lead when prior consultant departed Assumed Resolute PB lead when FTE lead left organization with little notice and thin transition plan Successfully resolved and closed over 2 dozen HEAT and Sherlock logs which had been outstanding for 1 year or more Coordinated automation of processes which were manually completed previously Reworked much of existing build in Charge Router to resolve problems and support future buildServed as Senior Resolute PB Analyst for Resurrection Private Practice Support Resurrection Private Practice (Community Connect) when that group lost 1 consultant and 1 FTE Mentored and supported FTE analyst as she brought 4 new Service Areas live Completed necessary build for DME billing – first implementation in organization Trained future support analysts on Resolute PB fundamentals Conducted ad hoc sessions for junior analysts for troubleshooting techniques and build methodology Served as lead PB analyst for ICD-10 testing -
Senior Consultant - Prelude And Resolute PbHarvard Vanguard Medical Associates Sep 2010 - Dec 2012Currently working on upgrade and optimization work for a long time Epic client. My primary focus points so far have been:Prelude Registration RedesignReal Time Eligibility conversion to 5010Resolute PB Credit ManagementCreation of a SharePoint database for tracking customer service requests -
Senior Consultant - Prelude/Adt Primary TrainerSt. Elizabeth Healthcare Feb 2010 - Sep 2010Edgewood, Ky, UsOver the course of a five hospital rollout, I was responsible for writing ADT/Prelude courseware and conducting training for:* Central Scheduling* Central Registration* Hospital and Hospital Outpatient Department Registrars* Lab Registration* EVS Staff and ManagersI also created tip sheets and was responsible for the build and maintenance of the training environment for IP and OP registration classes. -
Senior Consultant - Prelude And Resolute PbHarvard Vanguard Medical Associates Oct 2009 - Feb 2010
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Senior Consultant - Adt Team LeadRady Children'S Hospital Jan 2009 - Oct 2009San Diego, California, UsWorking with a great team to get ready for an August 2009 go-live in Epic patient access and revenue cycle. -
Senior Consultant - Resolute PbHarvard Vanguard Medical Associates Sep 2008 - Dec 2008Assisted an established Epic customer to optimize their Resolute Professional Billing position and develop a multi-payor electronic remit process.
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Senior Consultant - Security TeamUniversity Of Wisconsin Hospital And Clinics Jul 2008 - Oct 2008Madison, Wi, UsCurrently assisting in cleanup and maintenance of provider and user master files in preparation for ClinDoc and IP CPOE go-lives. -
Senior Consultant - Secondary Trainer/Special Projects For Resolute PbChildren'S Hospital Of Philadelphia Dec 2006 - Jun 2008Philadelphia, Pa, UsAs part of contract from maxIT Healthcare, I have served as a secondary trainer for Resolute Professional Billing and have provided post go-live build support on request. Still dreaming of a unified Master Train... -
Senior Consultant - Resolute Pb/Benefits EngineFallon Clinic Dec 2005 - Nov 2006UsStarted contract through maxIT Healthcare building Epic Benefits Engine and Epic Resolute Professional Billing and conducting PB training classes. Ended contract with five months as interim Manager for Reimbursements in Revenue Operations -
Applications Specialist - Resolute Pb/Prelude/Benefits Engine/Adhoc ReportingChildren'S Hospital Of The King'S Daughters Mar 2001 - Dec 2005Norfolk, Virginia, UsResolute PB, Resolute Professional Claims, and Benefits Engine SME. -
Software TrainerKajax Engineering Incorporated 2000 - 2001Conducted training for Microsoft Office Applications as well as Dreamweaver, Basic Web Design, and Lotus Notes
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Regional Training ManagerCompusa 2000 - 2000Miami, Florida, UsOversaw three training locations in the Washington, DC area -
Software TrainerCompusa Jun 1998 - 2000Miami, Florida, UsHeld Microsoft Office User Specialist certification. Taught all Microsoft Office applications including Word, Excel, Access, PowerPoint as well as MS Project, MS Publisher, MS FrontPage, HTML scripting, and Javascript. Lead trainer on contracts with Lockheed Martin, NIH, US Pharmacopia, and Celera Genomics.
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98G Arabic LinguistUs Army Jun 1992 - Jun 1998Arlington, Virginia, UsTrained as Arabic linguist at Defense Language Institute (DLI) from Sept 1992 through Feb 1994. Follow on assignments included Goodfellow Air Force Base, 124 MI BN Fort Stewart, and 742 MI BN Fort Meade.Received awards for performance on assignments both in US and abroad. -
Recreation Specialist IiCity Of Norfolk Jun 1986 - Jun 1992Norfolk, Virginia, UsFrom June through August of each year, I worked at Camp Willoughby, the City of Norfolk's Day Camp program. I began as a counselor and finished as Camp Director. During the non-summer seasons, I ran educational programs in wildlife and wildlife conservation and conducted a program to give opportunities for low-SES children to have camping experiences.
Dave Hester Skills
Dave Hester Education Details
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Defense Language Institute Foreign Language Center (Dli)Arabic - Ap -
Old Dominion UniversityPsychology/German/Secondary Education
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University Of North Carolina At Chapel HillApplied Science
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Norfolk AcademyHs Diploma
Frequently Asked Questions about Dave Hester
What company does Dave Hester work for?
Dave Hester works for Keysight Technologies
What is Dave Hester's role at the current company?
Dave Hester's current role is Solving the Better/Faster/Cheaper Triangle for Software Development.
What is Dave Hester's email address?
Dave Hester's email address is da****@****ods.com
What is Dave Hester's direct phone number?
Dave Hester's direct phone number is +175741*****
What schools did Dave Hester attend?
Dave Hester attended Defense Language Institute Foreign Language Center (Dli), Old Dominion University, University Of North Carolina At Chapel Hill, Norfolk Academy.
What skills is Dave Hester known for?
Dave Hester has skills like Epic Systems, Healthcare, Revenue Cycle, Hipaa, Healthcare Information Technology, Cpoe, Informatics, Golive, Hospitals, Epic Resolute Professional Billing, Training, Analysis.
Who are Dave Hester's colleagues?
Dave Hester's colleagues are Ricky Dai, Juen Leong Wong, Joseph Ugwuanyi, Shan Zhi, Michael Mehari, Filiz Arslan, Leslie Provenzano.
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