Michael Sharp

Michael Sharp Email and Phone Number

Technical Communication Specialist @ Symbologic LLC
Boulder, CO, US
Michael Sharp's Location
Boulder, Colorado, United States, United States
Michael Sharp's Contact Details
About Michael Sharp

Specialties: • Information design and experience (iD and iX)• Human-Computer Interaction (HCI) and user experience (UX)• Wicked problem solving• Augmented reality• Message buildingResponsible for: https://play.google.com/store/apps/details?id=com.androdev.kaleidocamEmphasis on developing and improving the user/player experience Designed and taught Colorado's first online job search methodologyParticularly interested in augmented reality and learning how people interact with new technology and toolsExcellent written and verbal communication skills / Able to work independently, meeting project deadlines and deliverables on time / Experienced working as a project leader and team playerKnowledgeable in experimental design and behavioral science research methods, including observational research and survey design and analysis, and descriptive and inferential statistics, including proficiency with SPSS and/or SASApply activity theory, rhetorical and psychological theory to analyze user experience and expectations, and translate activity-based information into understandable, user/task-oriented interfaces

Michael Sharp's Current Company Details
Symbologic LLC

Symbologic Llc

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Technical Communication Specialist
Boulder, CO, US
Website:
symbologic.biz
Employees:
1
Michael Sharp Work Experience Details
  • Symbologic Llc
    Technical Communication Specialist
    Symbologic Llc
    Boulder, Co, Us
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  • Ardent Eagle Solutions
    Technical Communication And Editing
    Ardent Eagle Solutions Nov 2022 - Oct 2024
    Tampa, Fl, Us
    • Developed and edit documents, business models, and work flows for the US Census Bureau• Assisted USCB DICE program with survey lifecycle documents• Led project teams to create appropriate business models • Analyzed business processes to understand and manage the current environment, identify gaps, duplications and redundancies, and identify improvement opportunities• Identified impacts and/or dependencies across the current / future environments
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  • Symbologic Llc
    Technical Communications Specialist
    Symbologic Llc Mar 2022 - Nov 2022
    Edgewater, Md, Us
    • Designed print and electronic user documentation• Developed presentations to teach Wiki media and Confluence methods• Applied information design (iD) and information experience (iX) to improve documentation• Documented human-computer interaction (HCI) and user experience (UX)• Applied "wicked problem" solving and design thinking to processesSymbologic helps companies understand their user and informationexperience, processes, and product usability by developing anddelivering informational analyses and solutions.
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  • Erp International
    Business Analyst / Hcd Modeler
    Erp International Mar 2020 - Sep 2021
    Laurel, Md, Us
    • Facilitated sessions (with MURAL) to model and document the current environment for business processes, data, systems, services, and technology infrastructure• Led single or multiple project teams to create appropriate business models (with ARIS and Visio)• Analyzed business processes to understand and manage the current environment, identify gaps, duplications and redundancies, and identify improvement opportunities• Identified impacts and/or dependencies across the current / future environments• Worked with CMS business owners to define their target goals and propose alternative business solutions• Developed work plans to reach the target goals
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  • Adg Creative
    Technical Communication For Ux
    Adg Creative May 2019 - Sep 2019
    Columbia, Md, Us
    • Applied Information Architecture to visualize the layout of an existing DOD Help system• Liaised with SMEs to build a User-centered information architecture, so designers could apply UX features• Used Wiki media and Confluence to place training materials into accessible environment• Collaborated with customers, designers, SMEs, and technical staff
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  • Softrams
    Information Design And Ux Research
    Softrams Aug 2018 - Apr 2019
    Leesburg, Va, Us
    • Met with clients, users, and developers• Designed data collection instruments and information storage methods, via Atlassian Confluence• Created and implemented interface usability protocols• Presented protocol findings to effect improvements• Supported Mission Assurance and CMMI compliance
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  • Alpine Technology Group, Llc
    Technical Communication Specialist / Business Analyst / Usability
    Alpine Technology Group, Llc Mar 2017 - Aug 2018
    • Created and mapped user stories for Center for Medicare and Medicaid Services (CMS)• Partnered with UX and technology experts to develop functional requirements• Translated requirements into clearly defined user stories/functional requirements• Used Inspectra's Spira and Atlassian's JIRA to map business requirements• Ensured training material met Section 508 Web compliance (WCAG 2.1), applying JAWS compliance testing • Developed wiki help (Confluence) and CBTs (Captivate)
  • Androdev Llc
    User Experience And Testing
    Androdev Llc 2010 - 2018
    (Volunteer)• Applied activity theory and rhetorical theory to design, research and test app and game ideas for Android OS: https://play.google.com/store/apps/details?id=com.androdev.kaleidocam( I am not a coder.)• Tested applications for usability across devices• Designed icons• https://play.google.com/store/apps/details?id=com.androdev.kaleidocam&hl=enAndroDev won 3rd place in the Sphero Hack Tour of 2012.
  • Robauto
    Technical Communication For Stem Outreach
    Robauto Nov 2016 - Feb 2017
    Longmont, Colorado, Us
    Usability, UX and social mediaContent management for ROBAUTO's BiBli product line (low-cost, social robots FOR kids, built BY kids)ROBAUTO contributes to and explores the following fields:• Artificial Intelligence (AI)• Human-Robot Interaction (HRI)• Human-Computer Interaction (HCI) • Human-Machine Interaction (HMI)• Compelling robot characters
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  • Ucar - The University Corporation For Atmospheric Research
    Technical Communication / Business Analyst
    Ucar - The University Corporation For Atmospheric Research May 2016 - Oct 2016
    Boulder, Colorado, Us
    FISMA/NIST compliance documents for UCAR Cyber Security projects for COSMIC (Radio Occultation) • Partnered with UX and technology experts to develop functional requirements• Translated requirements into clearly defined user stories/functional requirements• Created and updated Plans of Action and Milestones (POA&M)• Used Atlassian Jira and Google Docs, working with Sr. SMEs to create guidance for all IT/Cyber Security entities, per FISMA NIST 800-53• Worked with NIST FIPS 201 (PIV) for implementation schedule• Researched and presented findings on security chipping and badging
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  • Cmsoft, Inc.
    Technical Communications
    Cmsoft, Inc. Oct 2015 - Jan 2016
    • Created customer-facing documentation for HYDRO product• Edited internal documentation• Applied software programs: o SourceTree o Lua programming o Doxygen
  • Medtronic
    Technical Communication And Usability
    Medtronic Mar 2015 - Aug 2015
    Minneapolis, Mn, Us
    • Tested software interface and documentation for usability• Participated with core project teams to define and deliver technical documentation for surgical devices• Developed print and electronic user documentation • Operated within the rules and parameters of an FDA-regulated medical-business environment
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  • Radiometrics
    Information Design / Project Manager (Product Repairs, Usability, And Mediation)
    Radiometrics Jan 2012 - Mar 2015
    Boulder, Colorado, Us
    • Applied "wicked problem" solving to design effective RMA program• Designed wiki media collection to troubleshoot product field issues• Built indexing schemes for PDF library (academic, applied, etc.)• Applied Google Analytics to understand web site usage patterns• Established Collaborative Documentation methods to teach between office sites• Created video presentations to demonstrate engineering test results and product handlingManaged:• Successful rework of radiometer project with NASA (Glen Research Center, Ohio) • Timely compliance to gain Radiometrics its UL/IEC 61010 certification (for CE approval)• Release of meteorological software revision (based on user inputs)• Process for product repairs• Information and document design and storage• Web-based communication and projects• Software usability testing and in-house software procedures• Development of videos, trade show communications, customer information, and acceptance test plans
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  • Trapdoor Publishing Technologies
    Business Communication And Usability
    Trapdoor Publishing Technologies Feb 2011 - Jan 2012
    At Trapdoor Technologies my work involved e-publishing with new media concepts. My PR work placed company advertisements into publishing houses and conferences (such as SXSW).• Tested software for usability and filed problems with Bugzilla• Performed regression testing and QA• Saved company thousands of dollars with informed user experience• Applied activity theory and rhetorical theory to observe and record user experience
  • Invidi Technologies Corporation
    Software Documentation And Usability
    Invidi Technologies Corporation Jan 2010 - Nov 2010
    Princeton, New Jersey, Us
    • Wrote, edited, and maintained documentation for TV ad placement and billing software• Documented TV advertisement software• Created Visio work flows
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  • Teksystems
    Technical Writer / Editor
    Teksystems Oct 2009 - Jan 2010
    Hanover, Md, Us
    • Edited defense proposals to ensure message and technical accuracy• Altered Visio wire frame drawings in proposals, per customer red lines and communication• Assisted technical writers and Documentation Operations with printing and delivery of proposals
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  • University Of Colorado Boulder
    Academic Technology Coordinator
    University Of Colorado Boulder Feb 2008 - Sep 2009
    Boulder, Colorado, Us
    Two (2) placements:College of Music and Leeds School of Business• Liaised with Program for Writing and Rhetoric to maintain high writing standards for the Leeds School of Business• Assisted faculties with “pro-sumer” level educational technology choices (wikis and blogs)• Edited faculty web sites and conference communications (posters, flyers, etc.)
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  • Qwest Communications International, Inc.
    Human Factors Engineer
    Qwest Communications International, Inc. Mar 2008 - Aug 2008
    Denver, Colorado, Us
    Qwest HFE Group• Conducted custom usability testing for ordering and account managing• Tested wireframes and web site prototypes• Interviewed users and stakeholders• Promoted ease of use• Edited video with Morae and Sony SoundForge
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  • Electronic Ink
    Lead Human Factors Analyst
    Electronic Ink Sep 2007 - Feb 2008
    Philadelphia, Pa, Us
    Conducted and applied• User experience research (including ethnographic research)• Usability testing (including Tobii eye tracking)• Interaction design• Requirements gathering• Functional specifications• Meeting facilitation• Heuristic analysis• Contextual research
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  • Flatburger Open Source Solutions
    User Experience/User Interface Consultant
    Flatburger Open Source Solutions Jun 2006 - Nov 2006
    • Assisted CXO with heuristic evaluations of developer modules• Created UI/UX design patterns, UI pattern libraries, stencils and other tools for Web 2.0• Assisted with user task and interaction flows, wireframes, and user interface interaction details• Promoted ease of use and optimized the user experience for various web-based content management system tools• Applied Section 508 and W3C rules and concepts
  • Rensselaer Polytechnic Institute
    Research Assistant, Uxrx At Sbrl
    Rensselaer Polytechnic Institute Sep 2004 - Oct 2006
    Troy, Ny, Us
    Managed• user experience (UX) research projects• research recruitment strategies• eye tracking data collection• conference/journal/seminar preparation of research findings• Created new usability labs• Managed 3D image design for research project• Directed development of software application for interactive, 3D environment• Wrote and co-wrote proposals and consent forms for usability and gaming studies• Designed and tested protocols to write and present information on new mediation concepts
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  • Rensselaer Polytechnic Institute
    Assistant Fencing Coach
    Rensselaer Polytechnic Institute Jan 2003 - May 2006
    Troy, Ny, Us
    • Professional fencing instructor for RPI’s beginning fencers• Taught fencing theory, rules, and refereeing
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  • Rensselaer Polytechnic Institute
    Instructor
    Rensselaer Polytechnic Institute Aug 2004 - May 2005
    Troy, Ny, Us
    Designed and taught courses in technical and professionalcommunication at the undergraduate level. Topics included:• conveying procedures• testing for usability• explaining problems and solutions• writing business plans
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Michael Sharp Skills

User Experience Usability Testing Technical Writing Heuristic Evaluation Research Editing Task Analysis Software Documentation Information Design Contextual Inquiry User Centered Design Visio Teaching Analysis Microsoft Office Social Media Requirements Analysis Usability Adobe Creative Suite Indesign Adobe Acrobat Problem Solving Prototype Wire Framing Verbal Data Analysis Human Computer Interaction Web Design Multimedia Project Management Dreamweaver Photoshop Excel Powerpoint Wordpress Google Analytics Qualitative Research Public Speaking "wicked Problem" Solving Activity Theory Prototyping Usability Design Augmented Reality Omnigraffle Information Architecture Ux Research Data Analysis Architecture Web Analytics User Journeys User Interface Web Development Proposal Writing Writing Bugzilla Camtasia Atlassian Jira

Michael Sharp Education Details

  • Rensselaer Polytechnic Institute
    Rensselaer Polytechnic Institute
    W/Human-Computer Interaction (Hci)
  • University Of Colorado Denver
    University Of Colorado Denver
    Technical And Scientific Communication
  • St. Mary'S College Of Maryland
    St. Mary'S College Of Maryland
    Psychology

Frequently Asked Questions about Michael Sharp

What company does Michael Sharp work for?

Michael Sharp works for Symbologic Llc

What is Michael Sharp's role at the current company?

Michael Sharp's current role is Technical Communication Specialist.

What is Michael Sharp's email address?

Michael Sharp's email address is ms****@****ons.com

What is Michael Sharp's direct phone number?

Michael Sharp's direct phone number is +172077*****

What schools did Michael Sharp attend?

Michael Sharp attended Rensselaer Polytechnic Institute, University Of Colorado Denver, St. Mary's College Of Maryland.

What are some of Michael Sharp's interests?

Michael Sharp has interest in New Technology, Wicked Problem\" Solving, Environment, Education, Science And Technology, Hand Held Devices, Wicked Problem" Solving.

What skills is Michael Sharp known for?

Michael Sharp has skills like User Experience, Usability Testing, Technical Writing, Heuristic Evaluation, Research, Editing, Task Analysis, Software Documentation, Information Design, Contextual Inquiry, User Centered Design, Visio.

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