5-Star Rated Engineer with 100% Satisfaction rating on two leading Field Engineering platforms; FieldNation and WorkMarket by ADP.Enterprise Systems Architecture and Deployment. Web Application Development (MVC), Enterprise Systems Architecture and Security, Systems Auditing and Documentation.

Lead Technical Consultant on a number of cases including Microsoft SQL HADR clustering, Kaseya VSA Architecture implementation for large multi-national telecommunications firm, Lead cooperating digital forensics investigator with FBI on wire fraud incident with an ITAR regulated firm. Lead assessor on multi-state/multi-site HIPPA compliance audit.

Major projects include: Datacenter consolidation into Private Cloud Architecture based on Microsoft technologies including SQL HADR clustering, System Center, and Hyper-V clustering. Major Network appliance replacement including HP and Cisco Networking. Google Apps/Microsoft Exchange Dual Delivery Integration and Implementation.

Provide technical support in response to the information management requirements of users within an educational facility. Configure PC's appropriate to user objectives, based upon analysis of requirements and Academic course outlines. Install and configure required/desired hardware and peripherals. Install and upgrade software releases, including installation of Windows XP to Win7 to facilitate subsequent installation of professional/educational application software. Assure prompt, accurate response to clients' inquiries concerning use of computer hardware and software, printing, word processing, electronic mail, and operating systems. Conduct diagnostics to determine nature of computer malfunctions and effected repairs in accordance with design or installation specifications. Areas of responsibility include Multimedia, Video Editing, and provide support to 90+ laptop/tablet users.

Identify and implement technologies and methods for using existing technology to encourage users to work more efficiently. Analyze, troubleshoot and resolve technical problems on PC & MAC computer hardware, various software packages, printers and network connectivity. Setup, troubleshoot and configure various smart phones. Prepare documentation and training materials, coordinate and administer technology related training. Independently resolve complex computer problems for all levels of clients. Assist with multimedia setup, breakdown and troubleshooting, including digital cameras, video cameras, lights and sound for faculty, staff, students and guest speakers. Prepare, troubleshoot and replace classroom technologies, including projection and audio equipment.

Performs in the development of hardware and software installations to include modifying system registry allowing non-compatible software to operate in an opposing operating system and custom hardware modifications minimizing the limitations of case and hardware design.Provides district office staff and customer with remote access support as well as on-site service and support, which may contain pertinent customer data that is used to identify, predict, interpret, and evaluate system and network requirements.Conducts daily training with other team members on basic computer technician duties as well as the most recent troubleshooting techniques for Apple and PC components as well as how a technician should conduct themselves in a tech work area.