Darin Miller Email & Phone Number

• Supervises the Firm’s Records and Information Management program and staff to support the Firm’s objectives.
• Implements and supervises projects and coordinates resources to ensure successful completion of projects to achieve established Firm goals and objectives.
• Trains, supervises, and reviews Records and Information Management staff.
• Supervise the implementation and use of technology solutions (automated Records and Information Management systems, Document Management System, Electronic Storage Information, eDiscovery, task management applications.
• Assist and contribute to the analysis of key performance indicators and prepare reports for appropriate management and stakeholders to demonstrate the success of the Records and Information Management program.
• Supervise and coordinate file transfers into and out of the Firm.

* Make local deliveries and pickups.* Prepared and stamped all outgoing mail.* Copied and bound documents as needed.* Assisted the I.T. supervisor with computer issues around the office.

* Manage inventory for the Gift Shop* Close out the register nightly.* Streamline Gift Shop policies and procedures within the gift shop* Developed procedural documentation* Worked with Information Systems to maintain the the gift shop computers

* Provide assistance over the phone to customers who have questions or problems with their Computer Giants Products.* Maintained a high level of Customer Service to answer all of the customer’s questions and concerns* Helped develop polices and procedures for new CRM software* Started the creation of Training Manuals for the new CRM software* Trained New.

* Provide assistance over the phone to customers who have technical questions or problems with their CAM products.* Maintained a high level of Customer Service to answer all of the customers questions and concerns

* Interim Branch Manager for seven months* Manage the installation and removal of new and old equipment* Manage Payroll, Supplies, and Team Members* Manage Scheduling needs vs. Payroll Budgets* Performed the Daily and Monthly Closeouts* Shift Supervisor: Helped management maintain Kinko’s Standards throughout the branch, including coaching team members on.

* Attractions Host: Operated attractions while maintaining Disney’s high customer service standards.* Attractions Trainer: Trained cast members on the operation of various attractions and to Disney’s customer service standards* Supervised cast members and solve problems dealing with cast members, equipment, and guests

Education record

Education record

Education record