Don Milley Email & Phone Number

Elkins Park, Pa, Us

• Spearheaded the development of an AI-powered solution for the secondhand market, streamlining item identification, valuation, and listing processes.• Implemented innovative strategies to enhance user experience and increase sales conversion rates.• Successfully launched WhatsitAI, positioning it as a market leader in the industry with 10,000 downloads in the first 3 weeks post-launch.

Cherry Hill, New Jersey, Us

Corcentric is a global provider of business spend management and revenue management software and services. Corcentric helps transform how companies procure, pay and get paid by delivering software, advisory services, and payments focused on reducing costs, optimizing working capital, and unlocking revenue.I am responsible for Corcentric's largest product portfolio, the Order to Cash (O2C) product suite (Invoicing, Collections and Disputes Management, eCompliance, Cash Application and more). I manage a team of Product Managers and Business Analysts, and work on overall product strategy/roadmap and ensuring we capture new market opportunities with a customer-centric focus on product prioritization and UX. I am also responsible for our company's Data and Analytrics product offerings.

Mt Laurel, New Jersey, Us

Marlin is a nationwide provider of capital solutions to small businesses. For over 20 years, Marlin has offered lending products directly to small business owners as well as financing programs to equipment manufacturers, distributors, dealers and others.As the leader of product management, I am responsible for the strategic roadmap of our internal and customer-facing technology products.

Tampa, Florida, Us

Our client, International SOS is the leading provider of risk management for international travelers. I was brought in to lead the team launching the total reimaging of their flagship app used by hundreds of thousands of people each month. I sit at the intersection of business strategy and technical implementation and manage:o Strategy, roadmapping and prioritization of feature developmento Exploration of new business and function opportunities within the scope of the producto User story creation based on sound user research and persona developmento Scoping of solutions by overseas separate teams developing APIs and User Interfaceo Worked with the UX team to create world-class interfaces and experienceso Ensured seamless communication and collaboration with 5 remote teamso Enacted the strategic pivot required after the COVID-19 pandemic and halved the launch time for the app with agile planning

Philadelphia, Pa, Us

Riteload is reinventing and disrupting the $800 Billion trucking industry. We help match loads direct from shipper to carrier, no broker. Both parties save money and streamline the process.As Director of Product Management, I was responsible for establishing base practices around product management, building the strategic roadmap and managing development resources to ensure we maximize ROI and speed time to market.

Amsterdam, Nl

Piano is used by the world’s leading media and content companies to drive engagement, loyalty, and revenue. We make heroes out of our customers by making their key digital metrics, particularly conversion and revenue, go up. To do that requires a seamless customer experience, from anonymous user to retained subscriber, and a single view of the customer. Our software platform and our company were built to provide that power.As Director of Program Management, I am responsible for helping our product teams deliver high quality products and features in the fastest possible way. Along with oversight of the Product Management team, I implement process changes to optimize workflow, from creation of robust spec/requirements docs, enablement of a more robust and collaborative development process, to better reporting on KPIs and statuses to management and adjacent teams.

Acquisition Associates is a boutique consulting firm that originated with Mergers and Acquisition services to $1-30 million companies (business analysis and valuation, marketing, structuring deal terms, and more). It has since evolved to focus on business consulting and growth hacking for these types of companies. I consult primarily with companies in various industries to help them streamline operations and improve profits. A specific focus is on digital product development, web and mobile app development, and customer experience (UI and UX).I've helped dozens of companies refine their product mix and digital operations. Often, I go "in house" for a period to help lead product and programming teams deliver exceptional online customer experiences. I'm well-versed in lean and agile project management and am able to converse with both technical and business sides of the business, helping to bridge performance and expectations.

Paoli, Pa, Us

As a member of the senior management team, I'm responsible for managing the relationship between sales/customer engagement and development. These cross-functional responsibilities mean I work with customers in a sales and relationship management role, but also work with development to create the product roadmap that is going to support customer needs and deliver an outstanding product. Work with the development team in an Agile environment to push out product releases quickly.. Software suite includes CRM, sales cycle management, front and middle-office operational tools (commission generation, business performance reporting and analytics), and an optimized customer-engagement tool for online enrollments of energy customers.- Co-manage development team (php, Django, Python) to ensure development priorities are in line with the market and customer requirements- Manage product development roadmap in an agile environment to ensure timely delivery on customer needs- Integration with 3rd party software and data providers- Management of overseas partners- Engage C-level prospects in a consultative sales process and craft solutions that meet their needs and exceed their expectations- Exceeded sales goals to the point where new customers exceeded onboarding capacity- Find and identify potential clients (energy utilities, retailers and brokers)- Develop appropriate collateral material- Consistently outperform goals and expectations

The Philadelphia Project is a non-profit organization committed to the holistic development of the neighboring community in partnership with local churches.We seek to accomplish our mission through the creation of a vibrant, engaging, and safe community center as well as providing service opportunities caring for the homes of the elderly, poor, single-parent and those plagued by hardships.The Philadelphia Project offers a unique and powerful service and mission trip for youth groups. We challenge youth to serve whole-heartedly in our community and to think critically about spiritual and social issues.

Responsible for management of all functions and team management, including development (domestic and overseas), finance, operations and sales. Developed specs and requirements for development of mobile app and browser-based software. Mobile app was customer-facing, browser product was a B2B relationship where we embedded our service within third party sites to help them engage their visitors better. About Groupinion:Ever been stuck in a store, torn between two choices? Which shoes to buy? Which TV is best? Groupinion lets you tap your friends or like-minded individuals to get instant feedback. Now, you can take a picture of the shoes and get your friends to vote for the best pair. And, share your wisdom, vote and comment on their questions.Make better and more confident decisions, and have FUN!----------------------------------------------------------------------------------------------------We had successful trials with a number of brand-name companies until financing forced the end of operations.

PerDiemDeals was a side venture I launched to try to bring the same power of group purchasing to businesses. Members saved 50-90% of essential business products and services, such as software, graphic design, consulting, furniture, and much more. I was responsible for all aspects of the business, from branding and marketing, sales and sales management, vendor relations, technology development and deployment. After a reasonably successful test run, we closed the doors because the funding environment was still tough and to focus on other ventures.

iParents was my trial in the social networking space. A social network for parents and families, it achieved significant market traction and usage before we had to close our doors when a marketing company took the bulk of our remaining working capital and ran away with the money (a story profiled in the NY Times).iParents featured a number of innovative ideas that users loved, including integrated photo fulfillment (imagine being able to get copies of pictures you post to a social network with a click of a button), interactive family calendars, expert advice from doctors, and more. 2 provisional patents were filed on the concepts and supporting technology.

Independence, Oh, Us

Having started and sold several companies on my own, I was fascinated by the process and thought there was substantial value I could bring to the table as a business broker. At Sunbelt, we consulted with small privately held companies who were typically looking to determine what they were worth, and then to find appropriate buyers. My responsibilities included all aspects of mergers and acquisitions from business development and finding deals, valuations, finding appropriate buyers, structuring deal terms and more. My last year, I was the top producer in the office and had grown more interested in "lower middle market" companies (sales from $1-20MM), so I started Acquisition Associates.

Responsible for formation of company and creation of technology that married videoconferencing to customer service (Live Video Customer Service). Developed vision, assembled team that executed the technology creation and patent writing. Company acquired in 2001.

Responsible for business development and client engagement for one of the NY offices of one of the largest web and technology companies in the country. Engaged both small and enterprise-scale companies to help them refine their web presence and customer engagement strategies. Managed creative and development teams to deliver outstanding results. Responsible for branding/rebranding, website development, ecommerce enhancement and more.

New York, New York, Us

Brought in to manage the design, technology and content for the Citibank@Kinko's initiative, which involved Citibank taking space in Kinko's sites for remote banking services. Used videoconferencing and kiosk display technologies to allow customers to interact with multiple Citi services, from depository accounts, to mortgages, to credit cards and more. Managed domestic and overseas development talent and worked with multiple agencies to develop the kiosk content and collateral marketing materials. Was also tasked with analyzing and managing ATM fee compliance for Citi's partner ATM network.

Responsible for operations of the entire organization, growing from 5 to 52 employees. Managed operations, technology, finance, and sales.• Oversaw the development of new, patented, technologies – elements included architecture of IP-based communications, Oracle 8 databases, and back-end system architecture. • Implemented transition to an internet-based information delivery system of data received by satellite – achieving substantial cost reduction. • Helped secure major North American railroad clients – successfully increased sales from $700,000 to $3.5M.• Developed and managed joint venture, which received outside funding of $4.75M.• Achieved lower product costs by more than 83%, increasing market demand and product profitability.• As V.P. of Marketing, analyzed and improved advertising material to boost sales and brand recognition.

Bs, Dual - Business & Animal Physiology

Education record