Dennis Mills Email and Phone Number
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With a wealth of experience in aviation customer service, my primary focus at Airbus Helicopters revolves around expediting critical spare part requirements for customer operations and ensuring compliance with global standards. My proficiency lies in precise data entry, advanced computer hardware utilization, and scrupulous attention to detail, allowing me to thrive in high-pressure environments dealing with aircraft-on-ground (AOG) situations.My tenure at CHC Helicopter refined my acumen in operations management, warehouse operations, and logistics management, leading to substantial contributions to continuous improvement and business processes. Our team's unwavering dedication to providing responsive customer support has played a pivotal role in enhancing customer satisfaction and cultivating trust within the industry.
Airbus Helicopters
View- Website:
- airbushelicopters.com
- Employees:
- 5261
-
Sr. Aog Customer Service RepresentativeAirbus Helicopters Nov 2022 - PresentTexas, United States -
Aog Customer Support OfficerChc Helicopter Oct 2015 - Aug 2021Dallas -
Global Base Logistics Support OfficerChc Helicopter Dec 2013 - Oct 2015Dallas/Fort Worth AreaResponsible for all Customs activities that need to be addressed during start-ups, moves and close down of bases.Responsible for all Logistic activities regarding sending and receiving of goods on and from the base locally.Required to act and comply with the applicable country local rules and regulations (current and proposed) which could impact CHC, Heli-One logistics policies in support of base start-ups, moves and close-downs.Act according to Export Compliance laws and regulations of the respective countriesSupport CHC and customer via responsive actions to correct problems and increase customer satisfaction Organize the set-up of base ‘stores’ and assist with local on-boarding/training of personnel as directed.Support base stores activities that include base set-up, inventory organization and control, transactional updates for spares, GSE, and tooling for start-ups and removal/transfer of same.Participate in CHC Base discussion as part of the stakeholder group in the project kick-off meetings Be actively involved in pre contract stage by being able to do understand potential issues in regard to CHC and Heli-One logistics, distribution, warehousing activity on new contracts under consideration or in work.Follow base opening/closings standard work instructions.Required to travel to base for on-site support and coordination.Manage Base open and close process in regards to preparation of spares, GSE, and tools for shipment (includes import, export, shipper and Customs coordination and notification.)Ensure processes are aligned for Receiving/Warehousing of GSE (ground support equipment), spares and tooling, locally at the baseSupport all administrative requirements to manage airworthiness, quality certifications and other documents for parts and tooling.Implement and monitor KPI’sContract performance related to open/closings -
Systems Trainer And Special Projects CoordinatorHeli-One Apr 2012 - Nov 2013AustraliaAnalyze current distribution process and make recommendations for the most effective distribution locations.Plan project timeline in consultation with Heli-one/CHC resources and engineering department.Facilitate all aspects of the distribution hub set up including building regulations, fit out, stock control, allocation of stock required, IT needs and relevant software installation.Respond to inquiries and resolve problems relating to the hub set ups.Ensure seamless transition to new locations.Facilitate training of personnel where necessary.Update ERP "Movex / Source 1" system as necessary.Analyze inventory count data for integrity and accuracy.Develop and implement appropriate action plan to address variances and/or process variations.Accountable for ensuring transactions are being conducted correctly by personnel ensuring a global standardization of transactions and processes.Perform process checks and count audits at new hubs over the 18 month project period.Report on inventory and process improvements to management.Develop methods to reduce exposure of loss or theft of assets.Enforce accountability for our systems users and customers.Ensure the accuracy of assets by using the correct software programs for inventory tracking. -
Inventory TechnicianHeli-One Jul 2010 - Apr 2012Provide daily support to shop with issuing of parts out of warehouse. Perform cycle counts dailyReceive parts in to store and update ERP Systems.Assist shipping department with time critical shipments to ensure timely delivery of goods. Improve work environment to insure increased productivity where improvement is desired. -
Cycle Count AdminstatorEra Helicopters Llc Jun 2007 - Jul 2010Gulf Of Mexico RegionResponsible for cycle counting inventory at designated locations and providing Inventory Supervisor with a detailed report on discrepancies and root cause analysis for those discrepancies.Audit warehouse operations for accuracy and recommend corrective action in part identification and stock rotation.Place replenishment orders for inventory when required.Work with Maintenance Team onsite to ensure inventory is controlled and secured at all times.Participate as a contributing member of a cross functional team to address and solve inventory accuracy issues.Review Inventory with Shelf Life and Calendar life requirements once a month as stated in the General Maintenance Manual.Research, process and resolve inventory discrepancies and make inventory adjustment requests.Additional duties as assigned by the Inventory Supervisor.
Dennis Mills Skills
Dennis Mills Education Details
-
North Lake CollegeEngineering -
Hospitality Administration/Management
Frequently Asked Questions about Dennis Mills
What company does Dennis Mills work for?
Dennis Mills works for Airbus Helicopters
What is Dennis Mills's role at the current company?
Dennis Mills's current role is Sr. AOG Customer Service Representative | Logistics and Customer Service.
What is Dennis Mills's email address?
Dennis Mills's email address is dennis.mills@chc.ca
What is Dennis Mills's direct phone number?
Dennis Mills's direct phone number is +140987*****
What schools did Dennis Mills attend?
Dennis Mills attended North Lake College, Galveston College.
What are some of Dennis Mills's interests?
Dennis Mills has interest in Human Rights, Children, Health.
What skills is Dennis Mills known for?
Dennis Mills has skills like Operations Management, Inventory Management, Logistics, Aircraft, Procurement, Supply Chain Management, Military, Leadership, Continuous Improvement, Contract Negotiation, Supply Chain, Project Planning.
Who are Dennis Mills's colleagues?
Dennis Mills's colleagues are John Pattinama, John Scofield, Susan Jones, Christian Garlin, Fabrice Heymes, Matthias Müller, Andréa Huppert.
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