I am a technical consultant and developer with over 10 years of experience working in the gaming and financial industries. I specialize in product support, writing, editing and publishing external and internal documentation, quality assurance and testing, investigating complex technical issues and resolving them in a timely and efficient manner, and developing modern dynamic, accessible and responsive applications. I am proficient in React, JavaScript, CRM software and project management tools.I hold a bachelor's degree in applications development, complementing my master's degree in world economy. My academic background, combined with hands-on experience in web and applications development projects, has equipped me with a comprehensive understanding of modern technologies such as Next.js, React, React Router, Redux, MongoDB, HTML, CSS, JavaScript, TypeScript, Bootstrap, SASS, Tailwind CSS, Node.js, Express, Git, Figma. Beyond that, I have experience working with Jira, Confluence, Salesforce and Tableau. I have obtained multiple certifications in web and applications development, and I have assisted support teams, resolved complex client requests, and supported multiple product launches at Blizzard Entertainment for more than 8 years. I also have experience in developing and managing financial services and bank office performance, as well as providing training and mentorship. I am passionate about programming, software development and creating engaging and accessible applications and websites that enhance user experience and satisfaction.