| E-commerce |- Led the e-commerce development for Milcotec, Urban Danmark, and Dairy Systems Danmark, including integration of PIM, CRM, ERP, and distributor platforms- Managed the creation and updating of product data in PIM and CMS to ensure accuracy and up-to-date content- Responsible for performance and continuous updates of webshops, focusing on performance and user experience (UX/UI)- Developed and implemented e-commerce and export strategies to expand market reach… Show more | E-commerce |- Led the e-commerce development for Milcotec, Urban Danmark, and Dairy Systems Danmark, including integration of PIM, CRM, ERP, and distributor platforms- Managed the creation and updating of product data in PIM and CMS to ensure accuracy and up-to-date content- Responsible for performance and continuous updates of webshops, focusing on performance and user experience (UX/UI)- Developed and implemented e-commerce and export strategies to expand market reach and increase sales- Monitored and optimized webshop performance, functionality, and design based on analysis and user feedback| Marketing |- Managed digital marketing campaigns, including SEO, SEM, social media, PPC, and email marketing- Produced content marketing materials, including videos, graphics, and print materials for marketing and sales purposes- Coordinated and implemented marketing strategies to strengthen the company’s online presence and drive growth- Daily management of a team consisting of a content marketing specialist and a web manager, with budget responsibility for marketing activities- Hands-on involvement in all aspects of marketing, including digital strategy and execution Show less

| Web & Marketing |- Responsible for building and maintaining a new website- Development and maintenance of product content- Creation and updating of product information- Managing paid advertising via Google Ads and Facebook (Meta) Ads- Implementation and optimization of SEO strategies to improve visibility and search engine rankings- Content production, including graphics, images, videos, and customer case studies

| E-commerce |- Responsible for building the e-commerce setup, including design, structure, product creation, and content development- Optimized the webshop to ensure an efficient and user-friendly experience- Daily contact with suppliers and responsibility for ordering goods- Order management, including packing and shipping| Marketing |- Developed and implemented marketing strategies, including SEO, SEM, social media, and paid advertising (paid ads)-… Show more | E-commerce |- Responsible for building the e-commerce setup, including design, structure, product creation, and content development- Optimized the webshop to ensure an efficient and user-friendly experience- Daily contact with suppliers and responsibility for ordering goods- Order management, including packing and shipping| Marketing |- Developed and implemented marketing strategies, including SEO, SEM, social media, and paid advertising (paid ads)- Produced and maintained content for the webshop and marketing channels- Handled customer service via email, phone, and social media, as well as managing complaints Show less

| E-commerce |- Conducted market research to assess product potential- Designed and built the eCommerce platform- Ongoing review of the eCommerce platform and architecture to recommend effective options for implementing business functionality- Release management, including: adhering to project timelines, task prioritization, and managing tests for new features- Collaborated with freelancers (writers and graphic designers)| Marketing |- Coordinated… Show more | E-commerce |- Conducted market research to assess product potential- Designed and built the eCommerce platform- Ongoing review of the eCommerce platform and architecture to recommend effective options for implementing business functionality- Release management, including: adhering to project timelines, task prioritization, and managing tests for new features- Collaborated with freelancers (writers and graphic designers)| Marketing |- Coordinated, created, and updated marketing materials- Designed and implemented marketing campaigns- Updated the website- Identified and analyzed competitors- Conducted research to analyze market trends, customer behavior, and competitive landscape, and prepared reports by collecting, analyzing, and summarizing data Show less

| Customer Service |- Provided customer support via phone and email, ensuring high customer satisfaction through effective assistance- Responsible for card support and customer account administration- Managed new orders and customer registrations, ensuring a smooth onboarding process- Advised customers on station campaigns and products, focusing on increasing sales and engagement- Performed outbound service and follow-up calls to ensure customer loyalty and quickly… Show more | Customer Service |- Provided customer support via phone and email, ensuring high customer satisfaction through effective assistance- Responsible for card support and customer account administration- Managed new orders and customer registrations, ensuring a smooth onboarding process- Advised customers on station campaigns and products, focusing on increasing sales and engagement- Performed outbound service and follow-up calls to ensure customer loyalty and quickly resolve any issues| Marketing Support |- Prepared weekly reports on customer inquiries, responses, and feedback to develop analyses and trends in customer service- Troubleshot and evaluated website usability to ensure a seamless customer experience- Collaborated with the marketing team to develop campaigns based on customer feedback and improve the customer journey- Contributed to the development of strategies for customer engagement through digital channels, including email marketing and social media Show less

Previously a family-owned business | Kitchen Coordinator |- Responsible for scheduling the food service team- Managed all activities related to food service in the absence of the head chef- Understood and assisted with purchasing and receiving food supplies- Cooked as needed- In charge of cleaning when required, as well as overseeing daily and weekly cleaning schedules for food service| Marketing |- Developed strategic marketing initiatives and… Show more Previously a family-owned business | Kitchen Coordinator |- Responsible for scheduling the food service team- Managed all activities related to food service in the absence of the head chef- Understood and assisted with purchasing and receiving food supplies- Cooked as needed- In charge of cleaning when required, as well as overseeing daily and weekly cleaning schedules for food service| Marketing |- Developed strategic marketing initiatives and activities- Implemented marketing plans that included both print and online content- Managed the distribution of all advertising efforts to appropriate channels- Created branded advertising campaigns- Conducted market research to identify marketing opportunities and negotiated media coverage| Management |- Delegated responsibilities and oversaw business operations- Resolved conflicts or complaints from customers and employees- Analyzed information and processes to develop more effective or optimized strategies and processes Show less