Dmitri Poukhovski Email and Phone Number
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AirVote QR Smiley™ is a perfect way to get feedback from your customers wherever they are. To a customer, it is a comfortable and private way to provide feedback. Much of the feedback remains unspoken simply because the customer is uncomfortable speaking out. AirVote’s anonymous feedback helps the customers tell the truth how they really feel about the service.To a business, AirVote feedback shines the light into the areas the business was not aware of, uncovering blind spots. In the words of one restaurant owner: “...it allows me to be 24x7 at any touchpoint with the customer, through their own eyes”. Some actual comments from customer responses: “Water leaking from the toilet in the next stall” – from a restroom at an airport “ The best frozen coffee ever thanks so much” – from a table at a café “ Trash needs changed, garbage on floor” – from a restroom at a large retailer “ The staff in the pediatric office was so sweet with my 5 year old making getting vaccines smooth and easy for her” – from a hospital hallway “ As a woman out in the field, very grateful to the team maintaining these restrooms so clean!” – from a porta-potty at a construction siteIt is simple for any business to install unique QR displays at every touchpoint with the customer. Each QR smiley reports customer feedback from the precise location – can even grab GPS from the customers – with their permission of course.To learn more, check out https://air-vote.com or contact me directly:dmitri@air-vote.com425-652-7637 (call, text, whatsapp, telegram all ok)
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Founder And CeoAirvote Aug 2019 - PresentCorpus Christi, Texas, UsAirVote gathers in-the-moment anonymous customer feedback and provides real-time information for the business owners about how their customers truly feel.
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Vp Of Ecommerce OperationsCorel Corporation Feb 2020 - Mar 2021Ottawa, Ontario, Ca- Establish horizontal processes across product lines- Manage horizontal programs and vendor relationships- Ownership of people budget and hiring- Manage talent development programs across the eCommerce team- Enable day-to-day operational effectiveness -
Head Of Hr, Parallels DivisionCorel Corporation Dec 2018 - Jan 2020Ottawa, Ontario, Ca- Integrated staff worldwide following the acquisition of Parallels by Corel (Dec 2018)- Participated in due diligence for acquisition of Corel by KKR in June 2019- Operational integration (Salesforce, Tableau, G-Suite-O365)- Help hire and ramp up Chief People Officer- Run worldwide HR operations
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Vp Of Operations And It, Head Of Hr Of Parallels Inc (Acquired By Corel Corp)Corel Corporation Nov 2016 - Dec 2018Ottawa, Ontario, CaA total of ~500 company employees in 12 locations worldwide.- Restructured the team to run HR functions across 14 regions with only five full-time HR staff.- Established SLA-driven HR processes and global talent acquisition.- Executed on company-wide staff optimizations. - Documented and simplified overall business architecture. Right-sized and drastically reduced costs on core contracts without compromising services.- One of the key members overseeing the Parallels’ acquisition by Corel. Ownership for HR, operations, and IT component of the acquisition (~300 employees across 12 geographic locations).
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Vp Operations And It Of Parallels Inc (Acquired By Corel Corp)Corel Corporation Apr 2016 - Nov 2016Ottawa, Ontario, CaPrevious role expanded to include company operations: worldwide order processing and global facilities. Represent voice of the customer to IT infrastructure team.
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Chief Information Officer Of Parallels Inc (Acquired By Corel Corp)Corel Corporation Dec 2014 - Apr 2016Ottawa, Ontario, CaTop-level IT role in the company. Responsibilities included Infrastructure | Communications | Telephony | Exchange | Business applications (ERP, Finance, HRIS, S&M).With team of 31 in four regions provided corporate IT services for ~1500 company employees in 20+ geos.- Consolidated infrastructure, business apps and support into a single IT org.- Optimized IT org – flattened the structure and removed obstacles to high performance.- Following the acquisition of Malta-based 2X by Parallels integrated infrastructure and network.- As part of spinning off cloud business (Odin) from Parallels, drove system aspects of rebranding the business. Built two separate ERP systems to serve each business unit.- Following the acquisition of Odin (50% of the company) by Ingram Micro, demerged IT infra, business apps, and engineering systems and appropriately transitioned them. On point to the CEO for all system aspects of acquisition.- Migrated company email to the cloud (O365).- Right-sized IT infrastructure post-acquisition without additional investments.
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Director It Strategic Workforce ManagementMicrosoft Feb 2013 - Dec 2014Redmond, Washington, UsIT organizational blueprint | Role consistency across all IT business units | Worked directly with CIO -
Director, Service Engineering, Products And Services ItMicrosoft Sep 2009 - Jan 2013Redmond, Washington, UsService Engineering, | Deployment | OperationsPortfolio: * IT release channels for all Microsoft intellectual property, * IT product activation systems, * Order management e-commerce system of $300M in transaction volumes. Directly responsible for a team of 50 FTEs and 50 vendors across 3 regions (USA, Puerto Rico, and India). Directed the work of additional 20 FTEs and 80 vendor staff aligned to partner teams.
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Group Production Manager, ItMicrosoft Jan 2007 - Sep 2009Redmond, Washington, UsService Engineering | Deployment | OperationsPortfolio: * IT release channels for all Microsoft intellectual property, * IT product activation systems,Team of ~30 FTEs and ~20 vendors across 3 regions (USA, Ireland, India)
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Senior Production Manager, ItMicrosoft Jan 2005 - Jan 2007Redmond, Washington, UsService Deployment and Operations of the main IT CRM system as well as a portfolio of IT business applications. In essence, the key role accountabilities are the same as in the subsequent role, but for a much smaller portfolio scope.
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Production Manager, ItMicrosoft Sep 2002 - Jan 2005Redmond, Washington, UsEnd-to-end operations of an IT business partner portal system.
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Production Supervisor, ItMicrosoft Mar 2000 - Sep 2002Redmond, Washington, UsLead infrastructure support team responsible for server and platform build and operations across several US data centers
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Infrastructure Engineer, ItMicrosoft Oct 1999 - Mar 2000Redmond, Washington, UsServer and platform build and operations across several US data centers.
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Infrastructure EngineerSolutionsiq Aug 1999 - Oct 1999Redmond, Wa, UsOn a contract with Microsoft. Server and platform build and operations across several US data centers -
Senior Database AdministratorMastech Jan 1997 - Aug 1999Moon Township, Pa, UsOn a contract with Delphi Automotive manufacturing plant. Database development and administration for the plant's business applications. -
Research Assistant, Department Of Mineral EngineeringPenn State University Jan 1995 - Jan 1997University Park, Pa, UsCreated a computer-based Mine Safety Training system. Several publications in the Journal of the Society for Mining Engineers.Technology used: C++, Visual Basic. Created a custom database system for data management. -
Paratrooper PrivateMilitary Service Jun 1985 - Jun 1987
Dmitri Poukhovski Skills
Dmitri Poukhovski Education Details
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Cornell UniversityGeneral -
Penn State UniversityMining Engineering
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Peoples' University, Moscow, RussiaMining Engineering
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Russian State Geological Prospecting University Named After Sergo OrdzhonikidzeMining Engineering
Frequently Asked Questions about Dmitri Poukhovski
What company does Dmitri Poukhovski work for?
Dmitri Poukhovski works for Airvote
What is Dmitri Poukhovski's role at the current company?
Dmitri Poukhovski's current role is Founder of AirVote - QR Smiley® customer feedback tool.
What is Dmitri Poukhovski's email address?
Dmitri Poukhovski's email address is dm****@****rel.com
What is Dmitri Poukhovski's direct phone number?
Dmitri Poukhovski's direct phone number is +142565*****
What schools did Dmitri Poukhovski attend?
Dmitri Poukhovski attended Cornell University, Penn State University, Peoples' University, Moscow, Russia, Russian State Geological Prospecting University Named After Sergo Ordzhonikidze.
What are some of Dmitri Poukhovski's interests?
Dmitri Poukhovski has interest in System Monitoring, Itil Implementation, It Business Engagement, Product Distribution, Customer Operations, Inline Skating Freestyle, Product Release, Consumerisation Of It, Building High Performing Teams, Evolution Of It.
What skills is Dmitri Poukhovski known for?
Dmitri Poukhovski has skills like Enterprise Software, Program Management, It Strategy, Cloud Computing, Service Management, Team Building, Management, Software Project Management, Strategy, Service Delivery, Sdlc, Vendor Management.
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