Infrastructure setup, assessment and optimization with focus on business objectives and efficiency.Cloud and on-premises system design and management, including VMware, Hyper-V virtualization, AWS and Azure clouds. Assist startups in establishing and maturing IT Infrastructure process with focus on automation and cost.

Headed core group of IT engineers responsible for management of lower region IT environments to include Quality Assurance (QA) and Development (DEV) across 3 global locations in India and US, 5 internal / 3rd-party datacenters and cloud providers. Controlled and approved datacenter budgets. • Worked in close collaboration with Application Development, QA, PMO, and multiple business heads on establishing process and procedure improvements to support Agile delivery for platform and application management. • Contributed to global strategic datacenter optimization initiative, managing seamless integration of 2 datacenters and multiple service lines into a single IT landscape, coordinating priorities and schedules, resolving issues with minimal risk, and meeting deadlines and initiative objectives.• Contributed to Global Information Security improvement initiative by leading BU effort to improve security of data communication with clients and data providers by hardening security controls, TLS protocols, and authentication.• Acted as a BU Information Security Officer by aligning business unit standards and procedures with clearly defined security compliance guidelines and resolving issues with zero incidents of threats.

Participated in BU Technology Architecture group and led Platform Engineering Team. Designed and managed IT environments, including multiple Production and CERT/UAT at third-party datacenters and cloud providers.• Contributed to revenue growth by designing and implementing a new platform cloud solution for a major international client, ensuring security standards and compliance with international law requirements. • Guided and coordinated web services data security integration with clients and 3rd-parties.

Headed a global team of 10 engineers, business analysts, and project managers responsible for the business unit application release management on multiple platforms, including Windows, RedHat and AIX. Worked across business lines and engaged regularly with clients to define scope / schedule for software development lifecycle (SDLC) projects. Directed technical project portfolio with Enterprise shared services.• Drove growth by establishing top-performing application release management team, delivering multiple releases concurrently for upper regions, including per-production / UAT, production, and DR.• Managed Business Unit portfolio of technical projects with shared services enterprise technology organization by working cross-functionally with leadership and key stakeholders in project prioritization, negotiations, and budgeting, tracking progress regularly to ensure defined requirements and deadlines were consistently met. • Improved service quality by establishing tight collaboration with software development and software architecture teams in reviewing design and implementation of new in security of services.• Drove operations efficiency by leading process integrations, aligning Fiserv standards, networking, and system functionality with team objectives.

Headed global team of IT engineers in charge of global IT infrastructure, helpdesk in 24x7 production datacenters, and 2 offices in US and India. Defined IT strategy, processes / procedures, budgeting, and IT security and led change / release functions projects. • Designed infrastructure from ground up by establishing offices in US and India, building global network to support employee access to secure data, setting up global messaging infrastructure, phone system, and source controls.• Supported company growth by leading relocation project to a new state-of-the-art office to include budgeting, vendor management, negotiations and reporting. • Improved efficiency and reduced spend by establishing 2 new datacenters, directing integration to client facing IT services to included MS Windows based Production and DR application hosting environments servicing major financial institutions.• Enhanced service delivery by establishing ITL-based application change and release management and application support processes to support requirements for development and hosting of a new financial planning platform.• Collaborated with global development and architecture teams to improve system operational readiness by leading design and architecture of security, operational, and platform application.

Managed IT systems. Architected new company IT infrastructure to support company growth.

Led team to manage IT infrastructure in client facing production environments. Managed project to consolidate multiple datacenters at a centralized location on budget in collaboration with internal resources, 3rd-parties and clients.