My key results of work in Saints Recruitment Agency:• Closed 105 positions in one year with my team,• Reduced average hiring time from 2 months to 1 month,• Led a unique psychological testing project, • Boosted closed vacancies rate from 70% to 95%,• Elevated team's soft skills and psychological understanding of client relations.My responsibilities:Planned efficient recruitment. Managed new hire requests, crafted job descriptions, screened resumes, and conducted… Show more My key results of work in Saints Recruitment Agency:• Closed 105 positions in one year with my team,• Reduced average hiring time from 2 months to 1 month,• Led a unique psychological testing project, • Boosted closed vacancies rate from 70% to 95%,• Elevated team's soft skills and psychological understanding of client relations.My responsibilities:Planned efficient recruitment. Managed new hire requests, crafted job descriptions, screened resumes, and conducted formal and informal interviews, ensuring seamless candidate adaptation.Enhanced team coordination. Led daily team meetings, optimised reporting and planning through communication.Developed team dynamics. Focused on team development and training needs.Advised CEO on strategic and executive issues.Implemented structured recruitment and performance measurement strategies.Originated checklists and control panel for the recruitment process. Enforced usage of ATS and CRM systems in recruitment and interaction with customers processes.Conducted psychological candidate assessments and internal training on recruitment, communication, and coaching. Developed "Psychological Testing of the Candidate" product, stimulated client's interest and understanding of its value. Show less

My main achievements as ATM Corporation's psychologist:• Counselled 50 employees annually, enhancing personal and professional development,• Implemented psychological assessment to 600 employees, which results led to action that reduced burnout by 10% and increased job satisfaction by 20%,• Accelerated aviation student training by 25%, swiftly transitioning interns to independent work,• Organised a talent pool, conducted hard and soft skills testing, developed psychological… Show more My main achievements as ATM Corporation's psychologist:• Counselled 50 employees annually, enhancing personal and professional development,• Implemented psychological assessment to 600 employees, which results led to action that reduced burnout by 10% and increased job satisfaction by 20%,• Accelerated aviation student training by 25%, swiftly transitioning interns to independent work,• Organised a talent pool, conducted hard and soft skills testing, developed psychological profiles for 30 promising young employees. Half of them completed the necessary training and assumed leadership positions within two years.My responsibilities:Procceded individual counselling and testing, focusing on personal growth and resolving work-related challenges.Collaborated with the HR Director for strategic planning and increasing management tools.Initiated assessments on motivation, engagement, stress and burnout.Organised events based on psychological insights and produced a biannual internal newsletter to strengthen community engagement.Guided aviation students through accelerated training programs, enhancing their career readiness. Created and managed a talent pool, assessing candidates' hard and soft skills and psychological profiles. Show less

My key results of work in Tinkoff Bank:• Maintained a client satisfaction level of no less than 95%, consistently meeting monthly targets for primary product sales and cross-sales.• Conducted 1,500 meetings over two years, maintaining high satisfaction rates and working with a comprehensive range of company products for individuals and legal entities.My responsibilities:Managed meetings with bank clients, ensuring verification and signing of documents.Assisted clients… Show more My key results of work in Tinkoff Bank:• Maintained a client satisfaction level of no less than 95%, consistently meeting monthly targets for primary product sales and cross-sales.• Conducted 1,500 meetings over two years, maintaining high satisfaction rates and working with a comprehensive range of company products for individuals and legal entities.My responsibilities:Managed meetings with bank clients, ensuring verification and signing of documents.Assisted clients in understanding bank and insurance products, motivating them to use services promptly.Responsible for collecting, securely storing, and transferring personal data to the bank.Elevated to training new personnel, focusing on flexible interaction skills and detailed product knowledge.Aided clients in de-escalating emotional situations by offering rational analysis and individualized solutions. Show less