Dmitriy Tretyakov Email and Phone Number
CIO, Head of IT Operations, IT manager.Technology lead IT expert with more than 18 years professional experience.Expert in the design, implementation and management of high-performance IT systems and technology solutions driving to business innovations and company’s gaps filling. Aimed at result, professional organizer, able to put tasks to subordinates and control their execution. Got used to work under pressure. Decision-maker. Experienced in (FinTech, oil and gas industries, telecom companies):IT OperationsIT application software\infrastructure\user support managementIT Service Level Management IT Staff management (project teams, IT support’s specialists, system and DevOps engineers)Crisis IT management, costs cuttingDevelopment and implementation of comprehensive IT support service models IT infrastructure and support project managementInformation Security project managementKey skills and additional information.Management of IT teams (IT infrastructure, business applications, IT support, project management) up to 150 employeesDevelopment, implementation and control of IT Service Catalogue,Key Performance Indicators, agreements on service level (KPI/SLA)Management of division budget, process of budget planningDevelopment and realization of IT strategy Project management
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Deputy Cio And Director Of It OperationsДом.Рф / Dom.RfMoscow, Ru
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Deputy Cio / Director Of It OperationsДом.Рф / Dom.Rf Jul 2024 - PresentМосква, РоссияI'm responsible for:1. IT application support2. DevOps3. IT Infrastructure 4. User Management -
Deputy Chief Executive OfficerSoglasie Technology Sep 2022 - Jul 2024Москва, Москва, РоссияHead of 1st and 2nd support’s line (150 IT specialists and engineers).Serviced more then 5000 workplaces, 300 locations and 2 data centers.I am in charge of:support of all IT services (infrastructure, application software),availability of software (>97%) core infrastructure databases and call centers (>99.5%),IT infrastructure projects and user support (general and VIP),planning and control of IT costs, developing of short-term and strategic plans of operations for IT-department,coordination of IT department activities in the personal data protection processSignificant projects:Created of technical support service for Companies’ clients (for the people who use IT services – web site, mobile applications)Successfully completed a project of centralization of all telecommunications channel, more then 250 local communication providers was optimized to 2 big federal providers Local support printing service was full replaced by external IT outsource serviceCreated an IT Service CatalogueBuilt and approved SLA with business and OLA with internal IT teamsImplemented of the problem management process, critical incident management
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Deputy Chief Information OfficerInsurance Company Soglasie Jan 2020 - Jul 2024Москва, Москва, РоссияHead of 1st and 2nd support’s line (150 IT specialists and engineers).Serviced more then 5000 workplaces, 300 locations and 2 data centers.I was in charge of:support of all IT services (infrastructure, application software),availability of software (>97%) core infrastructure databases and call centers (>99.5%),IT infrastructure projects and user support (general and VIP),planning and control of IT costs, developing of short-term and strategic plans of operations for IT-department,coordination of IT department activities in the personal data protection processSignificant projects:Created of technical support service for Companies’ clients (for the people who use IT services – web site, mobile applications)Successfully completed a project of centralization of all telecommunications channel, more then 250 local communication providers was optimized to 2 big federal providers Local support printing service was full replaced by external IT outsource serviceCreated an IT Service CatalogueBuilt and approved SLA with business and OLA with internal IT teamsImplemented of the problem management process, critical incident management
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Head Of Architecture And Operation Of It Solutions (Nipigas)Sibur Oct 2018 - Jan 2020Москва, РоссияHead of all support’s line (50 IT specialists and engineers).Serviced more then 4000 workplaces, 10 locations and 2 data centers.I was in charge of:support of all IT services (infrastructure, application software),high availability of application software (EMC Documentum, AVEVA, Intergraph, Autodesk >99%),incident and problem management,planning and control of IT costs, IT infrastructure projects,design and construction of IT infrastructure for the infrastructure of construction of oil and gas processing plantsSignificant project:In 2 months’ time deadline we were able to create full IT infrastructure (network and communications, servers, databases, telephony, printing and user supports) in places remote from big cities on some thousand kilometers) -
Head Of It InfrastructureAllianz Russia Dec 2017 - Oct 2018Москва, РоссияI was in charge of:support of IT infrastructure,availability of core infrastructure databases and call centers,user support,planning and control of IT costs.Significant projects:Implementation of Global Allianz IT standardsCentralization of IT services for branches and regionsCentralization and control Internet access,antispam system and stream antivirus implementation,Implementation of the Omnitracker service desk system -
Deputy Director Of Department At Allianz RussiaAllianz Russia Dec 2014 - Dec 2017Moscow, Russian Federation
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Head Of Itsm And Regional It DivisionAllianz (Rosno) Jul 2007 - Dec 2014Moscow, Russian FederationI was in charge of:• IT Service Management (ITSM) in Moscow and regions.• Service Level Management (SLM).• Service Catalogue Management.• Development and implementation of regulations & standards for the use of IT resources in Company.• Manage regional's IT employees. • Supporting IT infrastructure&users in branches of Company in accordance with SLA.• IT regional's budgeting: CAPEX\OPEX.• Manage regional's IT projects of company.
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Senior Specialist, It DepartmentSonic Duo (Megafon - Moscow) Aug 2005 - Jul 2007Moscow, Russian FederationResponsibilities:- automation of software deployment (MS SMS, RIS, AminStudio software);- various IT infrastructure&business development projects.
Dmitriy Tretyakov Education Details
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International French University (Ifu)Strategic Management
Frequently Asked Questions about Dmitriy Tretyakov
What company does Dmitriy Tretyakov work for?
Dmitriy Tretyakov works for Дом.рф / Dom.rf
What is Dmitriy Tretyakov's role at the current company?
Dmitriy Tretyakov's current role is Deputy CIO and Director of IT Operations.
What schools did Dmitriy Tretyakov attend?
Dmitriy Tretyakov attended Московский Государственный Технический Университет Им. Н.э. Баумана (Мгту) / Bauman Moscow State Technical University, International French University (Ifu).
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Dmitriy Tretyakov
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