As a Market Setup Operations Manager, I specialise in coordinating with external counterparties—such as brokers, banks, custodians, and exchanges—purposely for the account opening process and ensuring that KYC (Know Your Customer) information is meticulously maintained and updated.Key Responsibilities:Counterparty Coordination: Managing the account opening process with brokers, banks, custodians, and exchanges, ensuring seamless integration and precise setup of accounts.KYC Management: Oversee the maintenance and updating of KYC information to ensure compliance with regulatory requirements and industry standards. Guarantee that all company data is accurate, current, and thoroughly validated.Business Unit Support: Throughout the entire account lifecycle, provide comprehensive support to various business units. Deliver timely, information-specific, and issue-focused feedback to address any operational or account-related concerns.Documentation Management: Maintain accurate and up-to-date records of KYC documentation, ensuring that they comply with the requirements. Performing regular reviews and updates as needed.KYC Checks via LSEG: Performing comprehensive KYC (Know Your Customer) checks using the LSEG advanced data and analytics platform to ensure thorough compliance with regulatory requirements.Data Integration: Utilising LSEG extensive databases to access accurate, up-to-date information for KYC purposes. Leveraging advanced search tools and analytics to gather relevant counterparty data.Identity Verification: Conducting detailed identity verification using Refinitiv’s global datasets, including databases of politically exposed persons (PEPs), sanctions lists, and adverse media sources. Ensuring that all profiles are accurately assessed and verified.

Client Relationship Management: Build and sustain strong client relationships through comprehensive analysis of constitutional documents, structural evaluations, and economic profile preparation. Manage data in both electronic and physical formats.Internal Support: Provide ongoing support to internal departments and units, ensuring smooth operational flow.System and Database Management: Oversee the maintenance of internal and external systems and databases to ensure data integrity and accessibility.Agreement Execution: Facilitate and coordinate the execution of client agreements, ensuring timely and accurate completion.Document Workflow: Manage electronic document workflows related to client interactions, streamlining processes for efficiency.Agreement Handling: Work with standard agreement forms (ISA, MPSA, LSA, GMRA, etc.), overseeing the approval and signing processes to ensure compliance.KYC Management: Regularly update client KYC files and maintain effective communication with clients regarding their requirements.Account Setup: Add signers, beneficiaries, and POAs, addressing all client needs as part of the account opening process.Project Participation: Contribute to various departmental projects, bringing expertise and collaboration to achieve project goals.Staff Training: Conduct training sessions for staff, enhancing team capabilities and knowledge.Process Improvement: leverage skills in process improvement and organisational efficiency to drive operational excellence.

Due Diligence for Corporate Clients: conducting thorough due diligence for current corporate clients to ensure compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.Document Analysis: reviewing and analysing corporate documents, KYC/AML questionnaires, and identification documents to verify the accuracy and completeness of client information.Document Verification: reviewing and validating identification documents such as passports, driver’s licenses, and corporate certificates to ensure authenticity and compliance with regulatory standards.Database Management: operate and manage databases on a daily basis to maintain up-to-date client records, ensuring data integrity and facilitating efficient retrieval and analysis of information.