- Producing videos for social media (mainly Instagram reels)- Dynamic video edits using CapCut, Adobe Premiere Pro, Mojo, Instories, software- Managing visual content- Editing reels with graphic, text and trending tracks (songs)- Editing short videos from raw footage

I led big design system updates which not only changed the look & feel of our product experience, but also improved design quality and consistency.- Responsibility web, mobile and TV design.- Built the architecture of the design files for the project and created a design system for each platform.- Responsible for web-design propositions.- Redesigned the user experience of a website. Technical improvement of each of the other websites, as well as SEO optimization.- Creating designs for the web, social media posts, venues, flyers, newsletters, and other needs of the company.- Maintaining communication between testing, developers, designers, and marketers.- Supervising and leading a design team of 3 digital designers.- Interviews for hiring new designers and Frontend Developers.- Responsibility for maintaining front-end development quality.- Development and manual testing HTML emails.

Having started at this company specialising in the Internet TV industry, I moved into building websites a couple years in, and I am entirely self-taught.- Planning, design, and layout of websites. Implementation in W3C standard with HTML and CSS.- Revision and update of an existing website.- Greatly improved the website performance and loading time optimising assets and code.- Building and optimising email templates and emails according to email best practice (running A/B tests).- Editing and Postproduction with Adobe Premiere Pro.

- Delivery of excellent customer service; - Manage and maintain long-lasting relationships with customers; - Processes used by the department; - Creation learning courses for customers; - Develop plans and goals for the customer support team; - Elicit client feedback to enhance the platform's internal quality; - Hiring new staff (support and training included)

As a customer support agent, I’ve mastered swift problem-solving and effective communication to address diverse customer inquiries within tight deadlines.- online customer consultation via chat;- processing requests via email;- researching information/filling in all necessary fields for effective product operation in the website's administrative panel;

Creating a mobile application to make the cultivation of agricultural crops easier. My application research helped me understand the existing market. I compared applications with a similar solution to the user's problem and identified their features. I studied the weaknesses and strengths and determined what mistakes should be avoided.

Developed and coded a responsive website for fans of Liverpool Football Club. Integrated functionality to display the latest news, match statistics, and embedded comments. Used MODX CMS to create a flexible and easily manageable platform.