Senior field engineer of Moscow branch of US based company Harmonic Inc., the worldwide leader in video, audio and data delivery technology and solutions, allowing media companies and service providers to produce and deliver Broadcast, IPTV and OTT services to consumer globally. - Development, deployment and project management for complex broadcast solutions in EMEA region. Presale activities for regional projects, workflow design and supervision. - Business relationship management for key accounts; - Expert in all Harmonic products, P&P, D&D. Covering SaaS, SLAs, OLAs, Proserv solutions; - Interaction and trainings delivery for regional SI, partners, repair facilities and end users; - Interaction with R&D and Tier2 engineers in order to realize feature requests or bug fixing; - Optimization of logistics and supply chain.

Requirements management - discussion of business and functional requirements with a clientAnalysis of the requirements, feasibility analysisWriting and agreement on specificationsManagement of project risks: risk factors detection, risk analysisCreation and control of project plan (scheduling, resourcing), requirementsProject estimation and pricingJustification and agreement on a project price with a clientManagement of timelines for development, testing, delivery/acceptanceRegular meetings and discussions with a client on projects status, project planManaging project team (~20 persons, outsource) consisting of specialists from different areas: software developers, Quality Assurance specialists, business analysts, infrastructure specialists, technical writers, freelancers, interpreters.Monthly forecasting of projects billings. Justification for the forecasts before the top-management. Issuing of monthly actual billings (invoices) for a client. Controversial points solving.Business consulting / business analysis and Risk Management: working with clients on understanding of their needs and compiling requirements for our system; requirements analysis; consulting of clients/end-users regarding how to increase efficiency of their business using our product;Sales support. Stock availability, pipeline tracking (quality and quantity), order placement for Sony and 3rd party equipment. Maintenance of key data sources.Pre-sales activity: RFI and RFP completion; preparing and making presentations for potential customers and clientsRegular weekly and monthly review and report activities. Reporting directly to head of PSG CIS.Products: Sonaps, HDXchange, XDCAM Archive, Petasite, XDCAM related.