• Established and optimized core business processes for streamlining of client requests and back-office operations• Carried out CRM system setup, ensuring successful implementation and efficient data management and reporting• Actively participated in testing and development of the mobile app and website• Managed the inbound&outbound payments• Conducted recruitment efforts to identify candidates for key positions

Owned the technical sales workflow end-to-end from the customer request to the delivery • Provided comprehensive sales and technical support end-to-end including equipment selection, supply, integration and startup, troubleshooting, repair, and maintenance• Customized and selected multi-disciplinary equipment to align with specific project technical requirements• Worked and analyzed engineering documentation such as project datasheets, electrical diagrams and pneumatic… Show more Owned the technical sales workflow end-to-end from the customer request to the delivery • Provided comprehensive sales and technical support end-to-end including equipment selection, supply, integration and startup, troubleshooting, repair, and maintenance• Customized and selected multi-disciplinary equipment to align with specific project technical requirements• Worked and analyzed engineering documentation such as project datasheets, electrical diagrams and pneumatic schematics• Updated and maintained technical documentation to improve accessibility and clarity for end-users• Collaborated closely with engineering and production teams to deliver technically sound, customer-focused solutions tailored to client needs• Supported the launch of new products by technical readiness and ensuring operational requirements in place for a smooth market introduction Show less

• Tailored logistics solutions to meet product-specific requirements, considering equipment selection and the unique conditions for bulk liquid transportation• Managed large-scale, long-term projects, coordinating with contractors to optimize capacity and streamline operations

• Provided expert guidance and product support to ensure alignment with project needs across various industries• Delivered tailored solutions to meet industry-specific requirements, demonstrating versatility and in-depth knowledge of product applications• Oversaw consistency of technical details during field installation and operation

• Procurement of the livestock farm construction

• Day-to-day processing customer orders and truck fleet scheduling

• Conducted in-depth technical analysis of the product application conditions • Coordinated product implementation process for seamless transition from other products• Oversaw field-testing processes, ensuring that technical specifications met client needs and testing phases progressed smoothly and on schedule• Conducted equipment selection, aligning technical and economic considerations to deliver optimal solutions tailored to customer requirementsLeft Shell due to… Show more • Conducted in-depth technical analysis of the product application conditions • Coordinated product implementation process for seamless transition from other products• Oversaw field-testing processes, ensuring that technical specifications met client needs and testing phases progressed smoothly and on schedule• Conducted equipment selection, aligning technical and economic considerations to deliver optimal solutions tailored to customer requirementsLeft Shell due to decision to support business of family relatives Show less

• Provided field service, by efficient troubleshooting, repair, maintenance, and integration of multi-disciplinary equipment, ensuring optimal performance and minimal downtime for end-users• Updated and maintained technical documentation to improve accessibility and clarity for end-users • Customized equipment selection and managed order processing to align with specific project technical requirements