Dmitry Nikonov Email & Phone Number

The activity is related to cross team coordination, also aimed at decreasing amount of collaboration gaps. The main direction is presales team support, including cooperation with DevOps, R&D departments and managing pool of human resources (regarding interim assignments).

Project - implementation of insurance solution to support customer’s Canadian benefits line of business. Go life date was fixed and without possibility to change it. Project team has beed distributed across multiple locations and time zones. Our solution went life on time successfully with requested scope.Responsibilities:- Change control management, scope clarification, issue resolution in cooperation with the Delivery Manager;- Develop and update the development plan and… Show more Project - implementation of insurance solution to support customer’s Canadian benefits line of business. Go life date was fixed and without possibility to change it. Project team has beed distributed across multiple locations and time zones. Our solution went life on time successfully with requested scope.Responsibilities:- Change control management, scope clarification, issue resolution in cooperation with the Delivery Manager;- Develop and update the development plan and detailed work plans;- Control work progress of workstreams, apply corrective actions and/or escalate to Delivery Management if needed;- Manage DM/PM/CRM expectations regarding development activities (risks, escalations, timeline, scope, priorities);- Manage release schedule and results of deliverables;- Customer troubleshooting and support (from delivery, deployment, development perspectives, etc);- Customer troubleshooting and solution suggestions regarding QA/UAT/Production implementation;- Collaboration with R&D team (get required features and fixes), manage upgrades to new version of base product;- Collaboration with DevOps department (servers, deployments, performance, stability, etc);- Contribution company goals achievemen (like onboarding investigation, Webstudio solution implementation, etc);- Keep connection with development teams regarding actual project/company news, plans, best practices, etc;- Trainings for support team and knowledge sharing activities;- Job description activity participation. Show less

Performed development in both R&D and Delivery departments. The main direction of work was EIS suite implementation / customization (BPM, Policy, Claims, CRM, Platform, etc). In addition to this leaded several technical topics. EIS Suite training organization (2 month, 10 developers, QA collaboration)- After hiring of 10 developers (unexperienced in EIS Suite) project start date was moved forward. To avoid future collaboration and technical gaps I prepared and clarified with… Show more Performed development in both R&D and Delivery departments. The main direction of work was EIS suite implementation / customization (BPM, Policy, Claims, CRM, Platform, etc). In addition to this leaded several technical topics. EIS Suite training organization (2 month, 10 developers, QA collaboration)- After hiring of 10 developers (unexperienced in EIS Suite) project start date was moved forward. To avoid future collaboration and technical gaps I prepared and clarified with management 2 months training program, which covered all major subsystems. The program reproduced the whole development process including cross team collaboration and QA participation. All initial goals were achieved successfully. It also worked for long term perspective.Delivery, Premier- The main activity was related to BPM engine usage (lead implementation, introduce changes and improvements, support and review items/questions). Other activities were about data migration development, Claims and Policy features, etcR&D, Commercial Lines- Develop policy subsystem features and BPM tasksEIS Suite: Oracle / MS SQL, J2EE, Spring, Hibernate, JSF, Websphere, Maven, Ant Show less