Dmitry Rykov Email & Phone Number

Frankfurt, HE, DE

Frankfurt Am Main, Hesse, Germany

• Area: 31 countries with a network of 105 retailers across Europe. The biggest business region in Europe and the 5th biggest sub-market globally. Responsibility: Leading the development and delivery of the fleet sales.
• Work closely with internal stakeholders, importers and strategic partners in order to design and implement a future-facing JLR mobility strategy including SUBCRIBE and RENT offers, delivering Modern Luxury mobility.
• Grow up new mobility services performance and scaling up the business. Local and importer teams’ expertise growth.
• Leading of corporate, special category, public administration and diplomatic sales.
• Fleet & Business sales planning and delivery. Performance growth. VM program budgeting and governance.
• Steering residual value through Approved pre-owned vehicles program and set of analytical tools.

Frankfurt Am Main, Hessen, Germany

• Responsibility: Steering sales across the region of 14 countries with 31 retailer networks in the South-East Europe
• Lead Jaguar Land Rover profit and sales performance in highly volatile and emerging markets.
• Importer sales management excellence and sales performance growth through recurrent importer meetings and visits. Growth and development plans according to visit/meeting discussions. JLR standards fulfillment control.
• Qualitive KPIs growth. Mystery shopping and NPS. Client loyalty and retention.
• Accessories and branded goods sales process improvement and per unit growth.
• Profit per unit steering. VM planning and spending efficiency governance. VM reduction strategy development and implementation across the region. Action plan for fiscal year.

Moscow, Russia

• Responsibility: 360 degrees of steering Aston Martin business in the only importer and retailer in Russia. Managing team of 14 direct reports.
• Go-to market strategy development for Russian market.
• Annual budget planning and delivery. Daily control of P&L against the budget delivery. Net profit growth. Selling costs efficiency management.
• Team management, development and growth. Individual competency growth plans for every employee.
• Russian luxury market data-driven advertisement, sales and aftersales activities. Business and client-facing processes digitalization development. Ambassador of change to growth culture.
• Sales process improvement in order to match Ultra High Net Worth individual clients expectations. Client loyalty and sales retention growth.

Москва, Россия

• Responsibility: UAZ and Ssang-Young whole marketing strategy, governance and delivery for the current and next year in Russia and CIS countries. Managing team of 18 direct reports.
• Function development from scratch. Organizational structure justification and implementation. People hiring, landing and growth.
• Markets analyze function. Reports and analytics tools set up and improvement. Competitive segment definition and analysis for each model and derivative.
• New models and limited editions commercial launch. Current and future lineup development plan participation.
• Each model optimal versions range implementation. Price and specifications adjustments.
• Annual VM planning, performance steering and usage optimization.

Москва, Москва, Россия

• Area: 9-12 retailers across different regions. Russia, Belarus, Kazakhstan.Responsibility: Managing sales across the region of 9-12 retailers. Responsible for new vehicles sales budget delivery within the region.
• Participation in annual of sales budgets development for each retailer in responsible region. Daily work in close collaboration with dealers to achieve budgets.
• Retailer performance management through daily calls and quarterly visits. Market share, sales funnel, mystery shopping and NPS, stock and pipeline including aged stock.
• Support retailers in the responsible area with the sales management hiring process. Make individual development plans to improve the sales director, managers and each sales specialist’s efficiency.
• New JLR sales department employee introduction trainings regarding JLR sales and client principles and strategies in Russia. Teaching of JLR procedures and standards. Train skills to work with dealers and achieve.
• Assist of marketing team with retailer marketing processes improvement. Participation in media plan preparation.

• Area: 12 retailers across central and north Russian regions.Responsibility: Delivering spare parts, accessories and branded goods wholesale and retail sales plans within the region of 12 retailers.
• Developing action plans and strategies per sales basket to increase sales of spare parts, accessories and boutique goods.
• New projects related to spare parts, accessories and branded goods implementation for the entire region.
• Renault standards retailer compliance audits. E.g., accessories exposition in the showrooms, static exhibition and demo cars. Collecting and distribution of the best-practices.
• During my absence I was covering the functions of regional service manager.Major achievements:
• Within the operating period, performance of spare parts wholesales plan achievement by responsible dealers were growth on 5-15 %.

• Responsibility: Delivery of individual new and pre-owned vehicles sales plan.
• New and pre-owned vehicle sales according to Audi standards and sales process.
• Additional products/services up-sale.
• Follow up calls and enlargement with the customer base.
• Support customers with aftersales topics.
• Participation in dealership as well as Audi centrally organized events.Major achievements: