- Preparing the customer's infrastructure for deploying a print management system- Resolving issues with MS SQL- Deployment and customisation of the company's products at the customer's site, both remotely and on site- Launching the project and signing contracts for the completion of implementation- Participating in negotiations with customers on behalf of Canon as a technical expert- Solving problems and technical inquiries from customers- Direct participation in the internal ticketing system throughout the EMEA region to help colleagues and partners from other countries- Working with a ticketing system for company clients- Since I have a large knowledge base on printing technology, I often participate not only in software implementation projects, but also in device implementation- Assistance to colleagues from related departments on technical issues related to printing equipment- Creation of a knowledge base on the company's software products both for internal use and for partners / clients of the company- Conducting trainings for partners and clients of the company

- Maintaining network and fleet of servers- Administration of AD, DHCP and GPO- Purchasing computers, server and other peripheral devices- Setting up and administrating print server

- Maintaining the company's computers(Windows, Ubuntu and MacOS)- Participation in creation of corporate OS images- Administration of Exchange 2013, AD, DHCP and print servers- Configure Avaya IP telephony

- Support servers, workstations and print equipment- Setting up and maintaining the Q-matic electronic queue - Creating and maintaining user accounts for all internal services- Conducting an inventory