Overseeing end-to-end UX/UI design for applications and websites, collaborating closely with development and analytics teams, conducting design reviews, and more.Communicating with the Chief Product Officer (CPO) to strategize product development goals and create various bonus and partnership programs.Establishing customer service, including selecting call centers, personnel recruitment, and initial organization of all customer service activities.Managing communication with an outsourced research company.Leading the full development of the website, from generating ideas to task formulation and implementation.Assigning tasks and overseeing the work of graphic designers and illustrators.Promptly addressing urgent issues by creating and implementing immediate solutions, involving decision-making stakeholders.