Dmitry Dyachenko Email & Phone Number

Russia

Croc is a big system integrator with 2500 employees and 8 lines of business. – Full cycle of IT project management by the executing company side. Responsible for interaction with the client, team, scope of work, budget, risks, document flow.– Among the completed projects: implementations of ITSM and CRM systems, projects for development of custom software, the bunch of different presale projects: ITSM, Date lake and others.

One of the most successful local digital-advertising agencies with up to 150 employees. – Project management for the implementation and optimization of business processes: production, operational, HR.– Implemented about 30 projects, including: implementation of information systems, workflow optimization. Participated in the implementation of the Scrum project management process.

Moscow

– Managed projects for the development of complex commercial proposals.– Supervision of the team of project managers: responsible for hiring, adaptation, development, motivation and overall organization of their work.– Development and implementation of methodology for managing sales projects in the agency. Implementation of a CRM system.– Key performance achievements: growth of the department’s financial results by 30% year-on-year, an increase of the average paycheck by 2+ times, the average win-rate of the team over the period increased up to 35%.

Moscow, Russian Federation

– Client relationship management. Providing expertise and consulting services on IT/Finance markets.– Participation in attracting new customers: market research, search for contacts, preparation of necessary materials, meetings with potential clients, pre-sale.– Supervising team of three specialists. – Professional recruitment for top and middle level IT positions in Finance (banking, insurance, leasing) markets.

Moscow, Russian Federation

– Implementing a full cycle recruitment of IT specialists.– Development of recruitment work streams in the agency: formalized processes, trained colleagues, monitored key metrics.– Participating in attracting new clients and developing relationships with current ones.