Part of the Data group working on the data warehouse, BI, ML, and financial ETL pipelines.* Framework for data validation and integrity checks for new customer onboarding (Airflow, Slack API, SQL, Python)* ETL pipelines refactoring and troubleshooting (BiqQuery, Airflow, MySQL, PostgreSQL)

A member of the Timeseries engineering group, responsible for models and functionality of the product.◆ Developed a timeseries segmentation functionality to allow modeling with a larger dataset (Python, MongoDB).◆ Refactored automated ML blueprints to improve performance and reduce complexity (Python, MongoDB, SQL, EDA, Timeseries models).

As part of the federal team, contributed to the COVID initiative to enable HHS to model infection and vaccination in the USA.◆ Develop ETL jobs and collectors for data (Python, luigi, AWS Athena, S3, pySpark, Postgres, SQL)◆ Anomaly detection and data post-processing (Unsupervised models, smoothing, EDA)◆ Visualization of the data and reporting of model results (d3, matplotlib, Google API)◆ Participate in creating simulation model for the COVID infection (simulations, Python)

A senior member of the customer success organization, ensuring Customer’s pre-and post-sales experience is exceptional. Providing proactive and reactive help for POC, Customers, and partners. Data Science and Machine Learning developer support and escalations.◆ Level 3 support issues (Hadoop, docker, networking, Ansible, Linux, STIG/FIPS, MongoDB, Redis, Postgres, bash)◆ Escalations from Customers and Internal staff (Machine learning, EDA, REST API, Python) ◆ Liaising with Engineering and technical requirements (JIRA, Python, git)

Joined early-stage startup as first Customer Success Engineer to help with onboarding, integration, and support of eCommerce retailers on Linc’s platform.◆ Troubleshoot and fix technical issues with the platform. Patches and fix to the code base. (JIRA, Django, Python, JavaScript, Angular, React, AJAX, Linux, MySQL, APIs, Git, Technical Support)◆ Pre/Post sales support to work with technical deployment teams and C-Level executives. Present and evangelize Linc technology. Integrate retailers' systems with Linc (Shopify, Magento, Demandware, Hybris, Netsuite, OMS, WMS, 3PL, RFP, ERP, Sales Engineering)◆ Designed features specs and PRDs from customer requirements and data analytics. (MySQL, data analytics, A/B testing, technology research, product management)◆ Troubleshooting and development of ETL collectors, NLP chatbots, and recommendation models (Facebook Messenger API, GCP Assitant API, AWS Alexa API, IBM Watson AI, Elastic Search)

Product development and consulting. Operating eCommerce websites. Developing and marketing physical products through online retail channels and providing consulting services for small businesses and retailers. (Internet Marketing).- Acquired and redesigned websites to gain better search engine results placement and improve customer experience and transaction security (Outsourcing, Virtual Assistants, SEO, Web Analytics, Google AdSense)- Deployed and setup eCommerce websites and product review blogs (Wordpress, Opencart, Paypal, PHP, MySQL, Apache, SSL, security hardening, web hosting)- Developed several product brands. Created marketing material and technical guides. Run marketing campaigns to increase sales. (market analysis, online marketing, copywriting, SEM, SEO, Google Adwords, Facebook Ads, Amazon Marketplace, import regulations, logistics)

Product engineering of data recovery tools and technologies. Product development of e-discovery, data migration, and tape restoration capabilities. Data recovery operations liaison with Seagate Firmware Engineering and Failure Analysis groups. Evangelize data recovery technology with external and internal customers. Writing online and printed technology articles and participating in trade shows to promote our services. Technical expert for pre/post sales.- Sales and post sales support for SaaS remote disk drive diagnostic. Present at customer meetings, build a proof of concepts and help close sales. Technical support and onboarding of new partners. Enabled $1M in data recovery services revenue. (SaaS, Amazon EC2, Sales Engineering, RFP, PoC, Support, Integration )- Product development of Seagate File Recovery software. Gathered requirements and competitive market analysis. Developed roadmap, software architecture design; Support UI/UX design, QA testing and continues deployment. Added of $2M in software sales revenue. (OSX, Windows, C, Project Management, Outsourcing, Technical Support) - Transition legacy eCommerce platform for online sales of the data recovery software. (ASP, SQL, Amazon EC2)

Lead a team of engineers and software developers to support data recovery operations. Responsible for roadmap and product development. Oversee tape restoration, data migration and eDiscovery projects. Pre and post sales support for professional services engagements. Presented to customers, respond to RFPs, prototyped and designed systems for specific tasks.- Developed distributed cloud-based disk diagnostic system to assist with the new business offering in the retail channel. (SaaS, Amazon EC2, C, SQL, Windows, Agile)- Architect processes and developed software to support worldwide operation for data recovery from damaged firmware disk drives. Supporting $2M in revenue for the business unit.- Created tape restoration capabilities which enabled new electronic discovery and data migration for non-native restoration services offering. Developed and deployed solution to our worldwide operation. (Windows, SQL, SAN arrays; Netbackup, Networker, BackupExec, ArcServe, TSM tape formats)- Data migration and integration projects for eVault storage cloud and MetaLincs - data analytics platform. (Unix, SaaS, Scripting, Perl, Python, XSLT, Shell)- Developed utilities to recover data from disk drives with damaged firmware and corruption in RAID / SAN information, file systems structures or applications. (Reverse engineering, UNIX, Assembler)- Established software engineering practices in the organization (Project Management, Agile Configuration Management, QA testing)

Support Professional Services organization with a group of highly skilled engineers. Recruit and retain best in the world data recovery talent. Designed and develop solutions for data migration and electronic discovery customers.- Data migration and eDiscovery projects (Unix shell scripting, Perl, Python, XSLT, SaaS, RFP, RFI)- Developed second phase of drive independent data recovery system – SignalTrace and took it from research to production.- Reverse engineer and document applications, filesystem and firmware data structures for ongoing development of data recovery utilities. (Assembler, C, IDAPro, Firmware, Reverse Engineering)- Work with critical incident response services for on-site disaster recovery and security related incidents. (computer forensics, data recovery, data migration, computer security, disaster planning)

Responsible for all aspects of lab operation and management from facilities to staffing. Perform training of new hires. Act as a senior data recovery specialist performing data recovery on damaged hard disk drives and RAID subsystems.- Successfully piloted new partnership program with Iomega and Seagate Technology which brought $4M per year in revenue- Improved efficiency and success of data recovery processes across all labs- Rebuild data from variety of operating systems and complex database software

Oversees group of software developers, data recovery and systems engineers. Responsible for company’s computer, tape data recoveries and data conversion operations.- Developed proposals, business plans to expand data recovery operation to the new markets. Opened 3 new offices (2 International)- Managed electronic discovery projects and act as computer forensics expert witness.- Developed utilities for tape formats data recovery and UNIX migration.

Responsible for performance analysis and capacity planning of Mid-Range Systems controlling variety applications in American Airlines.- Performed end to end performance analysis and capacity planning for reservation systems. (Java, Storage, Solaris)- Troubleshoot performance and brought back online of America West reservation system; (Application Performance, UNIX, SQL)- Discovered network security and performance issues, addressing shortcomings with internal network system design; (Cisco, Networks, Security, OSI)

Support computer networks of several hundred small business clients;Architect and design computer networks solutions for the customers based on the established requirements. Oversees operations and technical personnel. (Solution Design, Network Architecture, Data Migration, Computer and Network Security)