Who is Dmitry Makus? Overview
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Quick answer
Dmitry Makus is listed as Head of support L2 at 01tech, based in Minsk, Belarus. AeroLeads shows a matched LinkedIn profile for Dmitry Makus.
Dmitry Makus previously worked as Head of L2 Technical Support at Solfy and Customer Technical Support Engineer at Solfy. Dmitry Makus holds Bachelor Of Engineering - Be, Electrical And Electronics Engineering from Belarusian State Aviation Academy.
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Email format at 01tech
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01tech
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Profile bio
About Dmitry Makus
Head of L2 IT Support Engineer at LLC "Solfy"
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Dmitry Makus's current company
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7 roles
Dmitry Makus work experience
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Head Of L2 Technical Support
Customer Technical Support Engineer
-Monitoring and support of remote systems and applications;-Analysis of logs, diagnostics and troubleshooting;- Testing of systems and products;-Writing user instructions for self-solving problems in the knowledge base (for clients and employees);-Setting up user rights on remote / internal servers;-Training users to work with the software.
Sep 2022 - Feb 2023
Head Of Technical Customer Support
- Implementation and configuration of software (CRM, IP telephony, analytics services);-Technical user support;-Writing technical specifications for the development department;- Formation of analytics on incidents;-Writing and updating technical documentation for projects and systems.
Jun 2021 - May 2022
Regional Customer Success Manager
-Technical support for users of the logistics platform-Working with existing and attracting new customers.- Conducting training events for partners (trainings, seminars, webinars).-Assist with the implementation of software in the business processes of companies.- Product training for new and existing employees.-Launch of new projects on the platform.
Jan 2021 - May 2021
Customer Success Manager & Support Team Lead
Team management,B2B sales, clients consultation, contract signing, webinar speaker, product education.
Jul 2020 - Jan 2021
Customer Success Manager
Dec 2019 - Jul 2020
1 education record
Dmitry Makus education
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Belarusian State Aviation Academy
FAQ
Frequently asked questions about Dmitry Makus
Quick answers generated from the profile data available on this page.
What company does Dmitry Makus work for?
Dmitry Makus works for 01tech.
What is Dmitry Makus's role at 01tech?
Dmitry Makus is listed as Head of support L2 at 01tech.
Where is Dmitry Makus based?
Dmitry Makus is based in Minsk, Belarus while working with 01tech.
What companies has Dmitry Makus worked for?
Dmitry Makus has worked for 01Tech, Solfy, 4Logist.Com, and Trans.Eu Group.
How can I contact Dmitry Makus?
You can use AeroLeads to view verified contact signals for Dmitry Makus at 01tech, including work email, phone, and LinkedIn data when available.
What schools did Dmitry Makus attend?
Dmitry Makus holds Bachelor Of Engineering - Be, Electrical And Electronics Engineering from Belarusian State Aviation Academy.
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