Dmitry Voevodin Email & Phone Number

Moscow, Russian Federation

From May 2014 to present - Head of Service Group, Corrugated Board for BOBST CIS. I have generally the same responsibilities as on my previous position but now deal with complete range of BOBST corrugated board equipment, including: BOBST SPO, BOBST Lyon (Martin), BOBST Asitrade and have more people under my supervision.

Moscow, Russian Federation

From March 2012 to April 2014 – Technical Support Specialist and Regional Sales Manager for BOBST CIS. Responsible to provide service and technical support to customer and manage the staff. Organizing of service activities regarding post-press die-cutting, printing and laminating machines and production lines for corrugated board (BOBST SPO and BOBST Asitrade): installations, warranty interventions, staff training, repairs and modernizations. Also responsible for service commercial activities and projects: service and modernization programs, negotiate service conditions and make service contracts, etc. Here as in my previous position I focused first of all on the customer’s satisfaction and a new wide range of activities give me a good opportunity to cooperate with peoples and learn new business processes and new equipment.

From April 2008 to present - Folding Carton Service Engineer for BOBST GROUP Russia & the CIS office. Responsible for post-press die-cutting and folding-gluing equipment installations, staff training, mechanical repairs and electrical repairs include elementwise; technical support. I really enjoy intensive work with big and complicated equipment and dealing with such well-known and serious customers. It also gives me a great opportunity to get deeper into my technical specialization.

Chief Engineer for H.G.S. Service Center – after H.G.S. and Apostrof-Print statutory consolidation, with more than 30 personnel under my supervision. Responsible for provide service and technical support to customer and managing staff. Also I deal with press and prepress equipment such as Ryobi, Screen, Schneider Senator, Horizon, Imacon, basysPrint, HighWater Python, Roland, Esko-Graphics. Take part in complicated equipment repairs and installations. Develop and inculcated a technical service system based on a customer contracts. Organize the branch offices and central office interactions in terms of service activities. Develop and organize service workflow, as well as electronic documents circulation system and service self-repayment system. Organize the technical trainings in a Supplier’s sites as well as engineers of Supplier’s visits to our Customer sites in a regular way.

From December 1999 to July 2006 - Chief Service Officer for Apostrof-Print Service Center with more than 15 personnel under my supervision. Responsible for provide service and technical support to customer and managing staff. Also I deal with press and prepress equipment such as Esko-Graphics, basysPrint, GiDue, Creo, Apple, Tektronix, Imacon, Norscreen, Ehographics, X-Rite, Agfa, Umax, Mitsubishi, ECRM, Yawa, SEM, Allied Gear, Shen Wei Da, Cron, Feva Flex and etc. I have developed and inculcated a transparent system of control of service operations, parts flow and a faults statistic. Prior to this I estabilished Service Center activities.

From February 1999 to December 1999 - Service Manager for OnLine Trade with 3 personnel under my supervision. Responsible for provide service and technical support to customer, managing staff; both product and sales technological support. In general, deal with prepress equipment such as Apple, Tektronix, QMS, Agfa, Umax, Heidelberg, Mitsubishi, ECRM and etc. Prior to this I established Service Center activities and now it's well go on.

From September 1996 to February 1999 - prepress Service Engineer for SoftUnion - Responsible for both equipment and technology installations, staff training, repairs include elementwise; technical support. Deal with wide range of prepress equipment and software. Install many big complexes for many well-known publishing houses and prepress service bureau.

From 1994 to 1996 - Head of the technical department for Multi Link LTD - Responsible for technical support. Deal with audio-video equipment, office facilities, computers. It was my first experience with successful technical support for corporative customers.

1994 - Service Engineer for Eximer - service and repair home TV, video and personal computers.

From 1992 to 1994 - Private TV repairman In this 2 years I have been fortunate enough to be able to work for myself. I have been service home TV, video, etc... I have found this to be interesting, challenging and personally rewarding, not to mention very well paid. This experience provided me the opportunity of dealing with the public, improving my personal communication skills and learning to work and be sociable with people from different backgrounds.

From 1989 to 1993 - work for в Central Construction Department "Almaz" as Fourth class Computer technician - service and repair for industrial computers in military production.

Education record

Education record