AeroLeads people directory · profile
Darrius Jones Email & Phone Number
Member Board of Directors
at
National Kidney Foundation
1 work email found
@usaa.com
4 phones found area 210
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Member Board of Directors
Location
San Antonio, Texas, United States
Who is Darrius Jones? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Darrius Jones is listed as Member Board of Directors at National Kidney Foundation, based in San Antonio, Texas, United States. AeroLeads shows a work email signal at usaa.com, phone signal with area code 210, and a matched LinkedIn profile for Darrius Jones.
Darrius Jones previously worked as Senior Vice President Head of Enterprise Digital & Design at Usaa and MD Digital - Channels at Charles Schwab. Darrius Jones holds Mis from Fairleigh Dickinson University-Florham Campus.
Company email context
Email format at National Kidney Foundation
This section adds company-level context without repeating Darrius Jones's masked contact details.
{first}.{last}@usaa.com
86% confidence
AeroLeads found 1 current-domain work email signal for Darrius Jones. Compare company email patterns before reaching out.
Profile bio
About Darrius Jones
Executive focused on the practical application of innovation and strategy that results in a better business opportunity by delivering exceptional experiences & improving efficiency. I am constantly thinking of ways to streamline experiences across multiple channels of interaction and am always looking for customer experience challenges, whether B2C or B2B.A proven methodology for harnessing disruption by identifying and leveraging business/technology trends to provide a competitive advantage. A track record for delivering world class customer experiences spanning digital servicing and acquisition for Fortune 500 financial services and and technology organizations. Experience includes long-term international assignments in Tokyo, Hong Kong, London, and the Philippines combined with extensive short-term global travel in addition to Large Venue speaking engagements (Presenter, Panelist, Moderator).
Listed skills include Strategy, Enterprise Software, Leadership, Crm, and 43 others.
Current workplace
Darrius Jones's current company
Company context helps verify the profile and gives searchers a useful next step.
19 roles · 28 years
Darrius Jones work experience
A career timeline built from the work history available for this profile.
Senior Vice President Head Of Enterprise Digital & Design
CurrentAt USAA, I am responsible for creating and executing the strategy and roadmap for our digital & contact center experiences across a diverse portfolio of financial products, including banking, property, and life insurance. Overseeing 1.6 billion omnichannel sessions annually across mobile, web, chatbot, IVR, and contact centers, we strive to provide exceptional member experiences and operational efficiency.
Jul 2022 - Present
Member Board Of Directors
Current
Dec 2023 - Present
Md Digital - Channels
Responsible for product management, strategy and operations of schwab digital channels. Schwab.com - Schwab Retail Mobile App (IOS/Android) - Schwab Intelligent Assistant - Chat - Search - Digital Messaging
Dec 2020 - Jun 2022
Executive Vice President Strategy & Marketing
May 2019 - Dec 2020
Vice President Usaa Labs (Innovation & Strategy)
Apr 2018 - May 2019
Assistant Vice President Enterprise Innovation
• Led a team in USAA's enterprise innovation group focusing on digitally scaled interactions, employee experience, and cyber security.• Developed innovative solutions to enhance customer interactions and streamline internal processes.• Implemented cutting-edge technologies to improve cyber security measures and protect sensitive data.
Sep 2015 - May 2019
Executive Director Enterprise Innovation
Mar 2015 - Sep 2015
Executive Director Emerging Capabilities - Contact Center Mgmt
Feb 2014 - Mar 2015
Executive Director Emerging Channels Strategy
Oct 2013 - Feb 2014
Sr. Director, Strategy & Product Management
Jun 2012 - Oct 2013
Sr. Director Strategic Alliances Vtg
Sep 2010 - Jun 2012
Executive Director Channel Management - Member Contact Solutions
• Directed vision and management of member interactions for a speech-enabled voice self-service portal and a 13000+ seat contact center at USAA.• Implemented strategies to enhance member experience and streamline operations for efficient service delivery.• Achieved a significant increase in member satisfaction ratings and operational efficiency through innovative solutions.
Jan 2010 - Sep 2010
Executive Director Technical Fellow
• Spearheaded technology-driven business transformation initiatives in a complex insurance and financial services organization.• Integrated multiple self-service solutions like IVR/Speech, Mobile, and automated expertise location for enhanced customer experience.• Implemented innovative solutions including mobility, video, collaborative communications, and CRM capabilities.
May 2008 - Mar 2010
Technical Architect: Converged Communications
Responsible for setting corporate strategy for converged communications, member contact technology, collaboration tools, and mobile communications for a 13000+ contact center and 5000 person support organization. USAA ranked number 1 in the Business Week 2008 & 2007 top 25 customer service organizations.
Jan 2007 - May 2008
Avp
• Led design and implementation efforts for voice projects in ASIA PACIFIC region for 6 months.• Designed and served as SME for enterprise voice messaging, centralized call routing, SIP, and call control integration services.• Set direction for Contact Center and Enterprise Telecommunications technology at Merrill Lynch.
Feb 2005 - Jan 2007
Vp Global Telecomunications
• Developed voice communications strategy for business services and contact center, leading to enhanced customer experience.• Managed an international operations team of telecommunications engineers across multiple countries, ensuring seamless communication and collaboration.• Oversaw technology spend of $3 million for products and $5 million for international services, optimizing cost-efficiency and performance.
Jan 2004 - Jan 2005
Vp Of Telecom
2001 - 2003
~2 yrs
Director Of Telecom
1999 - 2001
~2 yrs
3 education records
Darrius Jones education
Mis
Fairleigh Dickinson University-Florham Campus
Education record
Mhs
Education record
Anytown
FAQ
Frequently asked questions about Darrius Jones
Quick answers generated from the profile data available on this page.
What company does Darrius Jones work for?
Darrius Jones works for National Kidney Foundation.
What is Darrius Jones's role at National Kidney Foundation?
Darrius Jones is listed as Member Board of Directors at National Kidney Foundation.
What is Darrius Jones's email address?
AeroLeads has found 1 work email signal at @usaa.com for Darrius Jones at National Kidney Foundation.
What is Darrius Jones's phone number?
AeroLeads has found 4 phone signal(s) with area code 210 for Darrius Jones at National Kidney Foundation.
Where is Darrius Jones based?
Darrius Jones is based in San Antonio, Texas, United States while working with National Kidney Foundation.
What companies has Darrius Jones worked for?
Darrius Jones has worked for National Kidney Foundation, Usaa, Charles Schwab, Poly, and Cisco Systems.
How can I contact Darrius Jones?
You can use AeroLeads to view verified contact signals for Darrius Jones at National Kidney Foundation, including work email, phone, and LinkedIn data when available.
What schools did Darrius Jones attend?
Darrius Jones holds Mis from Fairleigh Dickinson University-Florham Campus.
What skills is Darrius Jones known for?
Darrius Jones is listed with skills including Strategy, Enterprise Software, Leadership, Crm, Vendor Management, Telecommunications, Product Management, and Networking.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial