Dave Kirby Email & Phone Number

Swinton, Manchester, Gb

London | Washington Dc | Madrid, Gb

Wagestream is on a mission to bring better financial health to workers across the globe by unlocking the constraints of the monthly pay cycle, and eradicating the debt issues and financial stress many workers face between pay days by giving them instant access to their earned wages. Leading a global team to secure, onboard, support and grow client revenue across the Wagestream platform:• Designed and built an end-to-end global delivery operation, setting KPIs to balance ‘start-up craziness’ whilst driving rapid business growth, launching >250 Clients and realising 6x ARR growth just in 24 months• Led a diverse team responsible for business development, Solution Design, B2B Customer onboarding, support and Customer Success• Reduced the average Time-to-Live from 120 to 65 days, whilst also maximising member adoption and early stage growth revenues and maintaining strong CSAT scores• Increased agent efficiency in support by >200% through standardisation, optimisation and automation (BOTs) • Identified, nurtured and developed top talent to create Customer centric high performing team, many of whom have taken larger roles in Wagestream and beyond• Performed role as Principal advisor and Executive sponsor for Wagestreams largest programs

Roseland, New Jersey, Us

Leading a global team to provide services for managing multi-country payroll and human resources administration for ADP’s EMEA clients.• Leading a global team in the efficient delivery of HCM SaaS services to new and existing clients across multiple product lines and market segments• Integration of competitive acquisition (Celergo) into ADP multi-country implementation offer and delivery processes, realising synergies from acquisition• Senior relationship management of strategic accounts through implementation and on-boarding • Driving standardisation to ensure consistent delivery around KPI and constant commitment to continuous improvement, measured though extensive Net Promoter Surveys (NPS) programme.Returned to the UK as result of the Pandemic to resume leadership of my previous UK & Ireland Implementation team. It was really great to see the continued talent development and be reunited with both familiar and new faces in the team

Roseland, New Jersey, Us

Directing a team of 250 implementation professionals in providing Human Capital Management (HCM) through integrated payroll, talent management, human resource management, benefits administration and time and attendance.• Full P&L responsibility for global team of 300 delivering UK HCM SaaS services to Customers across multiple market segments, delivering annual professional services and recurring revenue c.$30m• Delivered 6% productivity gains, Time-to-Live reduction and revenue growth of 17%• Business Development and launch of ADP® iHCM into UK market, completing the programme to deliver business readiness activities to support next generation HCM solution for all segments • Identified, nurtured and developed top talent to create Customer centric high performing team • Driven standardisation to ensure consistent delivery of KPIs and constant commitment to continuous improvement striving for implementation excellence, measured though extensive transactional and relational Net Promoter Score (NPS) programme • Launched enterprise portfolio suite (Planview) to provide flexibility and visibility of implementation activities, providing data and insight to make informed planning and resourcing decisions

Responsible for leading an end-to-end projects delivery team for the provision of Marketing Services, consisting database implementation, big data reporting and analytics and email marketing solutions to clients across the UK.• Provide group wide strategic direction for the improved delivery of projects supporting current growth phase • Develop those within and outside of the direct projects team to provide professional project services• Drive improvements in benefits realisation for both Client and dbg on all projects/programmes• Developed and maintenance of enterprise portfolio project plan to provide flexibility and visibility of projects/programme activities

Responsible for leading a 120-strong professional services team consisting Project and Programme Management, PMO, Business Analysis, System Design and Development, Implementation, System Testing and IT Support functions. Responsibilities• Provide leadership and strategic direction for the Professional Services team, driving initiatives and business transformation• Delivery of external professional services in programmes, projects and change to 50+ Clients• Full P&L responsibility for professional services engagementsDeliverables• Developed robust delivery organisation to meet changing and demanding needs off existing and new Clients• Formalised reporting and revenue process to improve forecasting, fee recovery and cost recognition. • Delivered efficiency gains and increased cost control and allocation to increase annual revenues by 43%

Responsible for leading major (US$ 2m-10m), highly complex, high risk and extremely specialised outsource programmes and bids, that lead to significant downstream revenue opportunities. Support of business development activity, through leading the overall solution design, programme shaping through to business case due diligence.

Responsible for the initiation, control, planning, resourcing and implementation of projects and programmes for established Clients, new business partners and internal stakeholders ranging US$ 200k to 2m budget

Led the programme to relocate 1,200 technical staff, their immediate effects and the technical laboratories in which they work, under the New Accommodation Programme. The programme was the largest and most complex Public Finance Initiative (PFI) in government history at the time. All staff and effects were transferred into the new facility as to plan with minimal service disruption.

Didcot, Oxfordshire, Gb

Responsible for the design, build and delivery of complex electro-mechanical engineering projects to both established clients and new Business Partners. The highlight of this role was in providing technical support for two display lasers on the “Pink Floyd” world tour for 8-months, travelling throughout the US and Europe.

Masters, Executive Mba

Certificate In Management Consulting Essentials (Cmce)

Bsc(Hons.), Computing And Microelectronics