Global Risk Assurance
CurrentLeader of strategic planning, cross-functional collaboration, and risk management, while providing oversight to third party audit programs, issue management, and budget planning. • Strategic Planning and Compliance: Develop and execute strategic plans to enhance risk management practices, optimize internal controls, and ensure compliance with PCI DSS, PCI CP, PCI PIN, and SSAE audit programs.• Oversight and Efficiency: Provide oversight and guidance for PCI DSS assessments and SSAE 18 audit engagements, ensure timely audit report deliverables. Led the creation of a Center of Excellence (COE) team to support all audit engagements across the enterprise.• Efficiency and Cost Reduction: Established and led the IT and Cyber Audit Focus Team, resulting in a 40% increase in efficiency and significant cost reduction.• Automated Prioritization: Developed algorithm for automated prioritization of request and validation tasks, reducing turnaround times for audit requests.• Collaboration and Remediation: Coordinate the remediation of audit and assessment findings across product lines, technology, and cyber teams.Fiserv, Inc. (NASDAQ: FISV) is the leading global provider of information management and electronic commerce systems for the financial services industry, driving innovation that transforms experiences for financial institutions and their customers.