Service Order Coordinator
CurrentMy responsibilities included:· Perform any changes to telephone customers’ service in the META switch.· Create and delete telephone numbers from the phone system.· Add and remove telephone features, plans and packages on customers’ telephone accounts.· Enter all changes into the Plant Records database.· Responsible for implementing Interconnection processes for CLEC telecommunications operations with Frontier Telecommunications, using Neustar's NPAC for the porting of telephone numbers to and from Hardy.· Program names into the Caller Name Delivery Database for Caller Id purposes with directory assistance through ANPI's database