Develops, and maintains strong professional relationships with assigned company global strategic partner, operating in a designated geographic area. He will be responsible for providing pre-sales support on companies portfolio, including flagship products.Develop and curate Demos, Poc`s, and or any type of demostration to ensure end customers needs are accomplished.Train Sales, techical and end customers in current company technologie.Maintains accounts and ensures renewals, reviews and validates technical information for sales process, is involved in mayor deals and medium deals inorder to close the deal from a technical endpont.Maintains accounts and ensures renewals, reviews and validates technical information for sales process, is involved in mayor deals and medium deals inorder to close the deal from a technical endpont.

Present the Instructure Learning Platform as a product (and as a partner) to all stakeholders, from shallow to deep, from storytelling to technical deep-dives.Develop and deliver tailored product demonstrations that are simple but engaging.Discover and analyse individual customer goals and challenges and map those back into the appropriate Platform solution(s).Analyse technical requirements in RFIs/RFPs and determine which Instructure solutions, services and partners will be required to meet the client needs.Respond to functional and technical elements of RFIs/RFPs (experienced Sales Engineers are successful at addressing client needs during very competitive RFI/RFPs).Convey customer requirements to leadership.Successfully conceptualise and communicate about how products and services affect opportunities and sales exposure within an organisation and the education space.Understand and document customer requirements to support a successful evaluation, proof of concept and implementation.Track progress on projects through consistent record-keeping and knowledge-sharing.

Cooperate with partners, customers and sales managers in the implementation and adoption of new technologies with company products.Present products and solutions, preparation of RFP's, lead POC's to partners and end customers, as well as design of architecture for new implementations.Contribute as a trusted technical subject-matter-expert in the closing of new commercial deals and the achievement of sales objectives in the territory.Provides technical and training workshops for partners and customerscooperate with Partners and customers on cloud implementation and adoption as well as new technologies with company products products.Design and delivery of onboarding process for new partners, Actively colaborate with education department for creation and revision of current online courses.

Region manager for software and hardware sales for the LATAM region in the countries of: Ecuador, Peru, Bolivia and Colombia, raising revenue since the first year and annual growth of over 85%, inducting new partners and creating on-boarding automation.

Customer Technical Support for Y Soft Latin america Branch.Providing consultations for our printing solution software and hardware, assemblies and connections at customer and partner siteDelivering implementations, upgrades and configurations of SafeQ productsProviding second and third level technical support (e-mail, phone calls, on-site support)Acting as an advisory and escalations channel for partner’s technical support• Troubleshoots incidents and provides problem analysis and software testingCooperation with the development team on daily basisDelivering technical trainings and presentations to partners, customers and internal departmentsBuild and sustain for long time a relationship as the primary technical contact for companys partnersDelivered the highest level of satisfaction with the services offered by the company

Customer Technical Support for Y Soft Latin america Branch.Providing consultations for our printing solution software and hardware, assemblies and connections at customer and partner siteDelivering implementations, upgrades and configurations of SafeQ productsProviding second and third level technical support (e-mail, phone calls, on-site support)Acting as an advisory and escalations channel for partner’s technical support• Troubleshoots incidents and provides problem analysis and software testingCooperation with the development team on daily basisDelivering technical trainings and presentations to partners, customers and internal departmentsBuild and sustain for long time a relationship as the primary technical contact for companys partnersDelivered the highest level of satisfaction with the services offered by the company

Jefe de Soporte para la Region Latin americaConsultor de Ventas Region Centro y Sur de Latin america

Soporte Pre y Post Venta.Desarrollo y mantenimiento de cuentas estratégicas.Desarrollo de nuevas tecnologías y nuevos productos de cartera.Administración y soporte del Showroom.Apoyo constante en el campo a la fuerza de Ventas.Principal responsable de eventos tecnológico de la empresa, preparación de Demos y Keynotes en eventos masivos.

Head of support, Development and maintenance of sales quote (own development) Tool with which the sales force could generate prices or quotes. Information technology support for the SHARP Represented Brand. Field support to the sales force. Administration, support and maintenance of the demonstration room. Main person in charge of technological events of the company, preparation of Demos and Keynotes in any type of events.

Jefatura de Soporte de soluciones de Software en Manejo de sistemas de Impresion