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Head of Sales for the Direct Telesales ChannelFormulating Vodacom Direct's future direction and support strategic initiatives.Monitor and direct the implementation of strategic business plans.Develop performance measures that support the company’s strategic direction.Participate in key decisions as a member of the executive management team.Responsible for defining and driving customer-specific solutions.Constantly evolve market understanding and internal product… Show more Head of Sales for the Direct Telesales ChannelFormulating Vodacom Direct's future direction and support strategic initiatives.Monitor and direct the implementation of strategic business plans.Develop performance measures that support the company’s strategic direction.Participate in key decisions as a member of the executive management team.Responsible for defining and driving customer-specific solutions.Constantly evolve market understanding and internal product knowledgeHead of Sales for the Online Sales ChannelAccountable for digital sales and revenue performanceDeveloping digital strategy and collaborating with all touch points of the estate to tactically meet deliverables.Driving digital sales by facilitating the use of best practices from local and international markets (new and existing customer upsell) Developing short and long term action plans for sales growth through market and trend analysisDeveloped new revenue streams through understanding the digital opportunities and market analysis and trendsLead collaboration with customer experience teams to build easy seamless digital customer journeysAccountable for Sales forecasting and annual planningOwn and cultivate third party relationships by offering digital sales solutions to grow sales and revenue Owns sales campaigns and lead generation through online marketing(owned media, paid media, SEO)Manage Customer query escalations Show less

Lead projects to initiate and develop critical changes to financial Management and budgetary processes which impacted on business growth and presented to the Chief Commercial Officer and key business forums. Delivered on expected Growth, Projected Expense per Division, Planned Expense Efficiency Savings, Risk Areas and potential impact on Sales and Financial ResultsDrove the process in Retail and Post Pay ensuring planning of budgets was delivered with focus on strategy and long term… Show more Lead projects to initiate and develop critical changes to financial Management and budgetary processes which impacted on business growth and presented to the Chief Commercial Officer and key business forums. Delivered on expected Growth, Projected Expense per Division, Planned Expense Efficiency Savings, Risk Areas and potential impact on Sales and Financial ResultsDrove the process in Retail and Post Pay ensuring planning of budgets was delivered with focus on strategy and long term sustainability of the divisionPrepared variance and exception reports on month end actuals versus prior month, YTD variance versus prior year and budget and forecast variances for the month and YTD.Presented weekly and monthly numbers to Chief Commercial Officer and Chief Sales Officer on Sales and Channel areas. Ensured divisions aligned sales, cost and revenue to strategyManaged the performance and outputs of staff, including coaching, adherence to company values, retaining staff, increasing staff morale and staff development.Created effective support teams and strong business partnerships with external trade partners and internal business units including marketing, finance, IT and HRSourced best practices and drove incentive models that managed achievement of set targetsExecution and management of sale administration process.Analysed and interpreted market sales trends and employed appropriate strategies to address found deficiencies impacting sales.Developed and successfully delivered on divisional strategic plan that aligned with the overall company strategic plan in the most effective and efficient manner Worked closely with the customer operations team in recommending best practice in improving customer experienceProvided support and strategy that successfully launched new products and services that the Vodacom Business partners offered Show less

-Analyzing and assessing monthly activations, revenue and cost incurred per store. Monthly feedback to senior management on store continuity and return on investment. Feedback to franchisees on store performance and operational viability. Structuring deals to increase retail sales.Negotiating with accessory and handset manufacturers.-Assessing viability of new sites. Advertising of new franchise. Assessing business plans and shortlisting for panel interview.Training on both financial and… Show more -Analyzing and assessing monthly activations, revenue and cost incurred per store. Monthly feedback to senior management on store continuity and return on investment. Feedback to franchisees on store performance and operational viability. Structuring deals to increase retail sales.Negotiating with accessory and handset manufacturers.-Assessing viability of new sites. Advertising of new franchise. Assessing business plans and shortlisting for panel interview.Training on both financial and operational procedures on successfully running the franchise.-Administration of all leases for vodashops country wide. Verifying the monthly sales and providing information to landlord monthly and yearly to accurately calculate turnover rental charges.-Suggestions to senior management on improving current franchise model.Providing detail financial information on profitability to Vodacom and franchisee. -Running pilot’s in a franchise stores to determine possible implementation.New products, systems to enhance customer experience.-Yebo excellence program – monthly analysis of store performance against preset categories. -Administering the channel budget.Discussions with finance as well as regional operations to discuss spend patterns and cost requirements.-Financial accounts setup. Monthly management reports on i/s and b/s for the stores-Ensuring all franchisees has fully signed agreements.All statutory req.-Manage 5 staff.Setting of key performance outputs.Quarterly discussions, rewarding good performance and providing training on development areas or On the job trainingEMERGING MARKET • Developed new strategy.Indentified weakness and short comings when compared to formal markets.Reports to senior management on progress.FRANCHISE OPERATIONS - Opening of New Stores-Merchandising-Staff Training-Issues on Non Performing Stores Show less

-Manage 14 staff. Setting of key performance outputs in line with company requirements. quarterly discussions on performance, rewarding good performance and providing training on development areas via courses or individual personal assistance(On the job training)-Preparing and ensuring that monthly reports are accurate, correct and on time. (I.e. Quarterly and annual board packs, regional reports, economic value added reports.… Show more -Manage 14 staff. Setting of key performance outputs in line with company requirements. quarterly discussions on performance, rewarding good performance and providing training on development areas via courses or individual personal assistance(On the job training)-Preparing and ensuring that monthly reports are accurate, correct and on time. (I.e. Quarterly and annual board packs, regional reports, economic value added reports. Ensuring that monthly statutory returns are correct and submitted on time (i.e. VAT). Perform monthly stocktakes. Intercompany recon and journals processing.-Preparing the budget and forecasts with motivations for the division(ie 5 year and 10 year forecasts)-Ensuring that monthly lease payments with regard to the Vodacom procured sites are paid on time.-Implementation of the incentive compensation system (monthly commissions payments) and the upgrade automation system (upgrade claims).-Reconciling and payments of monthly commissions -Verification and payments of claims submitted by trade partners.-Frequent store visits to provide feedback to trade partners on financial performance and store profitability. Show less

DUTIES : STAFF SUPERVISORY ADMINISTRATION OF INCENTIVES AND CLAIMS MONTH END PROCEDURES MONTH END REPORTING PAYMENT OF COMMISSIONS TRADE PARTNER RELATIONSHIPSDEVELOPMENT OF CLAIMS AUTOMATION SYSTEMREASON FOR LEAVING : CAREER GROWTH OPPORTUNITIES

DUTIES : ORDER MANAGEMENT/STOCK MONTH END BS AND IS RECONS DEBTOR RECONS INTERCOMPANY RECONSMONTH END JOURNAL PROCESSINGMONTH REPORTINGSTOCKTAKESMANUFACTURER RELATIONS REASON FOR LEAVING : CAREER GROWTH OPPORTUNITIES

DUTIES : CREDITOR PAYMENTS STANDARD BANK (EFT) BANK RECONS MONTH END JOURNALS MONTH END REPORTSWEEKLY AND MONTHLY CASHFLOWFIXED ASSET RECONCILIATIONS REASON FOR LEAVING : STABILITY AND GROWTH

DUTIES : CREDITOR PAYMENTS STANDARD BANK (EFT) BANK RECONS ADMINISTER BOOKS OF 4 COMPANIES MONTH END JOURNALS MONTH END REPORTSWEEKLY AND MONTHLY CASHFLOWFIXED ASSET RECONCILIATIONS REASON FOR LEAVING : GROWTH OPPORTUNITES