Daniel Morgan Email & Phone Number

Rosebery, NSW, AU

Sydney, New South Wales, Australia

- Assisted in project requirements while adhering to strict project timelines- Analysis of large datasets to extract and report succinct and clear results- Analysis, impact assessment and mark-ups of various collateral types including system, manual, SupportPoint procedure documents and internal and external web pages

Sydney, New South Wales, Australia

- Management of the Product inboxes, providing responses to all enquiries across the SST Product suite, including Terms & Conditions, interest and general queries- Discovery, rectification and closure of risk incidents and issues- Analysis of current procedures and processes to improve efficiency within the teams BAU tasks

Sydney, New South Wales, Australia

- Developed and implemented additional operating rhythm task throughout the branch network to improve customer connection and retention on a trial-basis- Developed a tracker of digital lead overflow received within the NSW Metro Region, providing insights on application, approval and drawdown rates- Developed a simple training for lenders on expectations.

Sydney, New South Wales, Australia

- Worked closely within a small team to improve productivity and efficiency of specific Customer Care teams- Assisted in the reduction of complaints backlog through complaints logging and allocation- Performed analysis of large datasets to provide concise and relevant insights to drive project initiatives

Corrimal, New South Wales

Wollongong, New South Wales, Australia

Wollongong Area

Second in charge of a Boost Juice Store, working closely with the manager in business decisions and strategies.

Bachelor Of Commerce - Bcom, Accounting

Bachelor Of Commerce - Bcom, Accounting And Finance

Diploma, Interior Design