Dean Morrow Email & Phone Number

Overland Park, KS, US

Global, US

-Receives and responds to routine Client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions, referring complex inquiries to more senior staff.-Prepares written correspondence and makes telephone calls to underwriters as requested by senior staff.-Reviews and processes policies and endorsements for accuracy of.

Denver, Colorado, US

• Assisted the store manager in accomplishing employee hiring, training, scheduling, and counseling to ensure quality performance and understanding of role accountabilities.
• Accountable for store opening preparations and closing activities; including end of day paperwork to ensure proper accounting submissions in a timely manner.
• Scheduled and held team meetings to review performance, areas of focus, and team building activities.
• Responsible for forecasting donut sales for inventory planning on a weekly basis.
• Strong customer relations skills leveraged in handling customer experience concerns or complaints.

• Managed restaurant day-to-day operations.
• Ensured shifts ran efficiently, and quality was consistent for customers dine-in and carry out experience.
• Performed end of day paperwork.
• Oversaw restaurant cleanliness, maintaining safety and food quality standards.
• Responsible for handling complaints and customer satisfaction.

Bachelor Of Science In Business, Business Administration And Management, General

Associate Of Science - As, Business Administration And Management, General