Dean Morrow Email & Phone Number

Overland Park, Ks, Us

Global, Us

-Receives and responds to routine Client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions, referring complex inquiries to more senior staff.-Prepares written correspondence and makes telephone calls to underwriters as requested by senior staff.-Reviews and processes policies and endorsements for accuracy of coverage, policy, content, and form completion.-Evaluates proposal policies with criteria outlined in check list and notifies more senior staff of any missing items or area of concern.-Assists in the renewal process by requesting and gathering enrollment, volume, benefit summary reports.-Helps produces employee communications such as newsletter, bulletins, overhead presentations as requested by senior staff.-Assists with financial reporting for renewals by gathering and compiling Client details.-Executes any requested changes on policies.-Extends expiring binders as requested by senior staff.-Enter data into data management system and audit for accuracy, completeness, and conformity to established procedures.-Maintains and keeps records of Clients.-Assist is the research of invoice and billing errors.

Denver, Colorado, Us

• Assisted the store manager in accomplishing employee hiring, training, scheduling, and counseling to ensure quality performance and understanding of role accountabilities. • Accountable for store opening preparations and closing activities; including end of day paperwork to ensure proper accounting submissions in a timely manner. • Scheduled and held team meetings to review performance, areas of focus, and team building activities. • Responsible for forecasting donut sales for inventory planning on a weekly basis. • Strong customer relations skills leveraged in handling customer experience concerns or complaints.

• Managed restaurant day-to-day operations. • Ensured shifts ran efficiently, and quality was consistent for customers dine-in and carry out experience. • Performed end of day paperwork. • Oversaw restaurant cleanliness, maintaining safety and food quality standards. • Responsible for handling complaints and customer satisfaction.

Bachelor Of Science In Business, Business Administration And Management, General

Associate Of Science - As, Business Administration And Management, General