Deborah Moyer, Certified Scrum Master (Csm) Email & Phone Number

Austell, Ga

Drove and coordinated the execution of multiple full life cycle projects for the Dynamics 365 ERP Implementation project including 3rd party vendor system integrations: Dynamics 365 for Sales (CRM), Kronos (Time & Attendance), Avalara (Sales Tax Solution), MetaViewer (Vendor Management), UltiPro (Payroll), SK Global (Banking & Treasury Automation Suite and Document Management). Led and guided the work of technical staff. Partnered with Sikich Consultants LLP to ensure the overall project is delivered within scope, on time and within budget. Served as a liaison between client, business consultants and vendors to assure milestones and timelines are met.

Duluth, Ga

- Led high profile IT portfolio projects with a solid knowledge of SDLC including Project Management methodologies such as Waterfall and Agile. - Directed the implementation of 63 client data conversion transitions from the Oracle platform to Sequoia (SQL based) platform valued at $50M in revenue on time and within scope. - Managed and executed enterprise-wide system integrations such as ICD-10, new client facing web portal and .NET client acquisition projects simultaneously. - Coordinated and managed resources (Implementation Manager, Account Manager, Developers, Business Analysts, DBAs and IT Operations) to bring about the successful completion of specific project goals and objectives.

Alpharetta, Ga

- Directed, developed and managed complex 3rd party software vendors and productivity projects and delivered significant gains in quality, costs and cycle time reduction.

Greater Atlanta Area

- Utilized a project management approach to grow client acquisition for risk, audit and professional advisory services. - Increased market penetration through the use of social media and other marketing strategies, achieved 127% of goal and generated $1.2M within eight months. - Scheduled and conducted status meetings, communicated with stakeholders, and managed new client acquisition time lines.

Alpharetta, Ga

Managed the implementation of Salesforce.com (SFDC) for Strategic Accounts. Oversaw a $4 million budget; increased organization efficiencies through automation.

Lawrenceville, Ga

- Oversaw high value long-term strategic projects and programs that involved new product acquisition and enhanced technology. - Led a team and managed resources (Developers, Architect, QAs, IT Support, Network Engineers, Product Managers, Business Analysts, Sales Consultants and 3rd Party Vendors) for IT infrastructure, moving from CISCO to AVAYA installation and E-commerce/web development projects to improve call center operations, generate incremental revenue while maintaining a focus on continuous process improvement.- Monitored and managed programs/project baselines and variances to ensure activities are occurring as planned - scope, budget and schedule.

Norcross, Ga

- Led all activities from conception, planning, executing, managing, and completion for tradeshow events for the North American Small Business Division. These events occurred quarterly and annually. - Researched and collected requirements to implement a new predictive dialer system.

Atlanta, Ga

- Led outbound call center operations while achieving 80% utilization, answered 1,200 daily customer orders within 48 hours. - Accountable for recruiting, training and developing customer consultant teams while providing a creative teaming environment. - Fiscal responsibilities included budgeting, forecasting and financial statement analysis. - Direct Management of 25 outbound consultants with a total revenue responsibility of $14 million.- Utilized the Melita Predictive Dialer, Proxy and Information Consultant Workstation software programs to improve overall quality performance goals and workflow processes.

Murray Hill, Nj

- Designed and executed national internal sales communications to help achieve an all-time high $35.5 million direct revenue goal. - Planned and developed the sales strategies and compensation programs for over 1,300 associates.- Researched and developed the communication plan and presentation for Executive Leadership monthly office visits.

Greensboro, Nc

- Managed 25 consultants responsible for conducting interviews with C-level executives. - Ensured consultants performed within required levels of expectation in areas of productivity, quality, revenue generation and customer service.- Responsible for salary and performance reviews, hiring, coaching and training.

Bachelor Of Science Degree, Business Administration With A Concentration In Finance And Minor In Accounting

Education record

Received a certificate of completion for a 12-week professional development training program. Was named the graduate assistant to lead.

Education record

Received Project Management Program Certificate