Solution Analyst
CurrentAs a solution analyst, my role involves both management consulting as well as product development. For example, I have been involved in projects where I have:- Identified up to $17M in opportunity to improve power generation performance at a major U.S utility by analyzing client’s fuel spend and generation data, conducting benchmark analysis, and interviewing stakeholders- Diagnosed challenges for F500 company’s IT incident management process by examining ticket data, identifying trends, and interviewing stakeholders to understand pain points; hosted workshop with client leadership to set action items, goals, and process changes for resolution- Defined user personas, functionalities, and assisted with developing a UX mockup for an electric grid predictive maintenance and work management optimization tool- Assisted with development of a contracts evaluation proof of concept that achieved 90%+ accuracy in automatically evaluating procurement contracts for favorable terms by interviewing SMEs, documenting evaluation criteria, and converting business logic into GenAI prompts