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David Silva Email & Phone Number
Head of Mobility Digital transformation at Europ Assistance Holding
at
Europ Assistance
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Mobility Digital transformation at Europ Assistance Holding
Location
Greater Madrid Metropolitan Area, Spain, Spain
Company size
Who is David Silva? Overview
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Quick answer
David Silva is listed as Head of Mobility Digital transformation at Europ Assistance Holding at Europ Assistance, a company with 5734 employees, based in Greater Madrid Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for David Silva.
David Silva previously worked as Group Digital Transformation Manager at Europ Assistance and Contact Center Automation - Digital Project Manager at Europ Assistance. David Silva holds New Role School - Smart Automation, Platinum from Politecnico Di Torino.
Company email context
Email format at Europ Assistance
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Europ Assistance
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Profile bio
About David Silva
"Today Better Than Yesterday, Tomorrow Better Than Today"Since 2019 I work as Contact Centre Automation Program Manager at Europ Assistance Holding, with clear focus on improving User/Customer experience, increasing Operational efficiency, reducing cost and Simplifying, Optimizing, Standardizing and Automating processes and creating Best practices sharing communities.Since 2015 I am involved in Lean and Digital Transformations.With 20 years of experience in the Europ Assistance Group, I have worked in different areas and positions, such as Team leader in Assistance, Manager in the legal services, Lean Stream Leader of several departments in Spain and Portugal, Digital Transformation Project Manager in Spain before making the leap to the holding company level.
Current workplace
David Silva's current company
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Europ Assistance
13 roles
David Silva work experience
A career timeline built from the work history available for this profile.
Group Digital Transformation Manager
Current
Jun 2019 - Present
Contact Center Automation - Digital Project Manager
CurrentDigital Project Manager - Automation of Contact Center - Auto & Travel/Claims business linesImprove adoption rate, efficiency and full digital / first time right, taking into account all dimensions (UX, cost, productivity, efficiency) of our customers' contact.
Nov 2017 - Present
Digital Project Manager
Current
Jan 2017 - Present
Lean Stream Leader
Stream Leader of Lean Transformation of Finance and Sales departments
Jan 2017 - Jan 2018
Lean Management Navigator
Implementing and driving the Lean transformation within the Company. Areas/Services reorganization towards the continuous improvement and best practises.Catalyst of change with application of Lean method (before and during the transformation, throughout the transformation).
Dec 2015 - Apr 2017
Legal Assistance Team Leader
In charge of coordinating a team composed of 25 lawyers in the platform, and the efforts of our collaborating lawyer's offices, attorneys, experts (loss adjusters, engineers, architects, doctors, etc...) to defend our policyholders interests throughout Spain. Legal defense of the GENERALI policies (portfolio Home, multi-risk community insurance, buildings.
Nov 2008 - Dec 2015
Team Leader
Assistance Coordinator at Europ Assistance España SA de Seguro y Reaseguro/ Europ Assistance Servicios Integrales de Gestión SAU
Mar 2002 - Nov 2015
Team Leader Of Tax, Accounting, Labor Law Assistance Call Center
Nov 2008 - Jan 2012
Airlines Customer Services Team Leader
Mar 2002 - Oct 2008
Contact Center Automation Group Program Manager
Current
Europ Assistance Holding (Generali Group)
Jun 2019 - Present
Lean Stream Leader
Europ Assistance Portugal
Implementating and driving the Lean transformation within the Company. Areas/Services reorganization towards the continuous improvement and best practises.Catalyst of change with application of Lean method (before and during the transformation, throughout the transformation).
Mar 2017 - Aug 2017
Lean Management Navigator
Europ Assistance Portugal
Implementating and driving the Lean transformation within the Company. Areas/Services reorganization towards the continuous improvement and best practises.Catalyst of change with application of Lean method (before and during the transformation, throughout the transformation).
Jan 2017 - Mar 2017
Team & coworkers
Colleagues at Europ Assistance
Other employees you can reach at europ-assistance.com. View company contacts for 5734 employees →
FM
Francesca Modugno
Colleague at Europ Assistance
Catanzaro, Calabria, Italy, Italy
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VV
Veronique Verschueren
Colleague at Europ Assistance
Ghent Metropolitan Area, Belgium
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BM
Biazinha Mattos
Colleague at Europ Assistance
Barueri, São Paulo, Brazil, Brazil
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PM
Pablo Martín Parera
Colleague at Europ Assistance
Madrid, Community Of Madrid, Spain, Spain
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EP
Emanuela Piacentini
Colleague at Europ Assistance
Milan, Lombardy, Italy, Italy
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PB
Pascaline Beyala
Colleague at Europ Assistance
Greater Chambery Area, France
View →
LD
Laura Dominguez
Colleague at Europ Assistance
Berazategui, Buenos Aires Province, Argentina, Argentina
View →
FG
Fatiha Ghrous
Colleague at Europ Assistance
Greater Paris Metropolitan Region, France
View →
SR
Sandra Roque
Colleague at Europ Assistance
Cascais, Lisbon, Portugal, Portugal
View →
GM
Gisela M.
Colleague at Europ Assistance
Buenos Aires, Buenos Aires Province, Argentina, Argentina
View →
Francesca Modugno
Colleague at Europ Assistance
Catanzaro, Calabria, Italy, Italy
View →
VV
Veronique Verschueren
Colleague at Europ Assistance
Ghent Metropolitan Area, Belgium
View →
BM
Biazinha Mattos
Colleague at Europ Assistance
Barueri, São Paulo, Brazil, Brazil
View →
PM
Pablo Martín Parera
Colleague at Europ Assistance
Madrid, Community Of Madrid, Spain, Spain
View →
EP
Emanuela Piacentini
Colleague at Europ Assistance
Milan, Lombardy, Italy, Italy
View →
PB
Pascaline Beyala
Colleague at Europ Assistance
Greater Chambery Area, France
View →
LD
Laura Dominguez
Colleague at Europ Assistance
Berazategui, Buenos Aires Province, Argentina, Argentina
View →
FG
Fatiha Ghrous
Colleague at Europ Assistance
Greater Paris Metropolitan Region, France
View →
SR
Sandra Roque
Colleague at Europ Assistance
Cascais, Lisbon, Portugal, Portugal
View →
GM
Gisela M.
Colleague at Europ Assistance
Buenos Aires, Buenos Aires Province, Argentina, Argentina
View →
3 education records
David Silva education
New Role School - Smart Automation, Platinum
Dess Postgraduate Degree In Public International Law - Humanitarian Law And Human Rights, Eu Law / Public International Law
Master'S Degree, Public Law
FAQ
Frequently asked questions about David Silva
Quick answers generated from the profile data available on this page.
What company does David Silva work for?
David Silva works for Europ Assistance.
What is David Silva's role at Europ Assistance?
David Silva is listed as Head of Mobility Digital transformation at Europ Assistance Holding at Europ Assistance.
Where is David Silva based?
David Silva is based in Greater Madrid Metropolitan Area, Spain, Spain while working with Europ Assistance.
What companies has David Silva worked for?
David Silva has worked for Europ Assistance, Europ Assistance España, Europ Assistance Holding (Generali Group), and Europ Assistance Portugal.
Who are David Silva's colleagues at Europ Assistance?
David Silva's colleagues at Europ Assistance include Francesca Modugno, Veronique Verschueren, Biazinha Mattos, Pablo Martín Parera, and Emanuela Piacentini.
How can I contact David Silva?
You can use AeroLeads to view verified contact signals for David Silva at Europ Assistance, including work email, phone, and LinkedIn data when available.
What schools did David Silva attend?
David Silva holds New Role School - Smart Automation, Platinum from Politecnico Di Torino.
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