Mitch Salmon Email & Phone Number

Monroe, La, Us

-Managed 100+ E-Rate 470s and RFP submissions, increasing successful bids by 30%.-Led end-to-end project management for Category 1 & 2 services, achieving 100% on-time delivery and a 95% customer satisfaction rate.-Collaborated with 10+ cross-functional teams, ensuring compliance and alignment with customer requirements, reducing project delays by 20%.-Delivered 20+ technical presentations, contributing to a 70% conversion rate and securing high-value contracts.-Enhanced service quality by implementing continuous improvement processes, resulting in a 20% increase in client satisfaction scores.-Monitored project budgets and timelines, consistently delivering projects 10% under budget and ahead of schedule.-Identified and mitigated risks during the installation process, reducing potential disruptions by 15%.

Monroe, La, Us

•Pre-sales technical support and sales on equipment based applications including security, routing, and IP Telephony.•Subject matter expert (SME) for Qwest Integrated Access Solutions as well as various tariffed products including frame relay & Asynchronous Transfer Mode (ATM).•Sales solution expert for Qwest’s multiple Layer 2 & Layer 3 hi-capacity products including Metro Ethernet (MOE), Ethernet Local Access, and Serial based services from DS1 – OCx.•Lead sales expert for Cisco & Adtran IP Telephony solutions.•Responsible for installation coordination of equipment solutions with Qwest’s technicians.•Responsible for technical sales training and account planning activities.

Monroe, La, Us

Responsible for sales of hi-capacity network products including, but not limited to, frame relay, ISDN BRI and PRI, DSS, DS1, DS3, Metro Ethernet and VoIP.Was the aggregrate complex product expert for sales representatives in Arizona, Washington, Oregon, Montana, and New Mexico.

•Single point of contact for customers assuring satisfaction and retention.•Within the top 25 out of 150 sales consultants employed in the center maintaining 150% of sales objectives.•Responsible for creating complete solutions in telecommunications and wireless technologies.•Implemented data solutions consisting of such technologies as ISDN, DSL, DS1, Frame Relay DSS and PRI.