Dimas Ananda Radhitya Email & Phone Number

Jakarta, ID

Jakarta, Indonesia

- Enabled collaborative working culture within internal unit by applying role based working, paperless habit, monthly target and load balancing.- Initiated automated end to end bank guarantee, LC and SKDBN issuance using OCR Automation, Saved 15 minutes of process time.- Boosted internal process SLA by < 6 Hours.- Streamline trade loan processing in BTPN.

Jakarta, Indonesia

• Deployed under Operations Transaction Center (OTC) division which mainly involved in OTC project management & development as well as internal function support.
• Initiated an Intranet “OTC Connect” using Sharepoint, backed with Power Automate and SharePoint for internal division collaboration site.
• Produced 30 transaction tools using flow process automation by Power Automate with Artificial Intelligence engine.
• Developed 7 reconciliation macro using VBA to remove manual process and paperwork method.
• Supervised Back End System projects as a BTPN superapps for back office in Treasury, Trade Finance, and Payment Operations.
• Lead 20 process improvement projects that focused on remove process waste in Trade Finance, Payment & Transfer, Quality Control and Loan Support Unit.

Jakarta Metropolitan Area

• Deployed in Customer Experience Center and led CRM 365 process improvement project focusing on repeated contacts, CRM 365 API troubleshoot and complaint notification resulting IDR 230 Mio of annual cost saving
• Improved Pension POA payment usage history record through bankwide branch Front End System enhancement. Manage to optimize 25 minutes of teller productivity/day.
• Assessed Ops update, BOD/BOC report & unit cost report across 7 divisions (15+ departments) in operations. Manage to identify several root causes and action plan through Survey Analytics.
• Collaborate with IT, Performance & Services Management and Operations Transaction Center to conduct operations volume revamp and automation for corporate data collection in core banking system.

Indonesia

• Conduct Growth Strategy with specialization in competitor benchmarking as well as assisting the Market Entry Strategy through value creation for Consumer markets sector in Indonesia.
• Assessed the optimization of personnel requirement, branches performance and property reliability through Operational Due Diligence for one of the private owned BUKU 2 Bank in Indonesia (Ongoing).
• Helping in pioneering the Data Analytics community inside the line of service. Together with a team to empower the usage of Alteryx, Microsoft Power BI, Tableau and Sharepoint for clients services.

Jakarta, Indonesia

• Created a novel Jakarta COVID-19 Key Performance Indicators (KPIs) dashboard by utilizing an interactive visualization, auto-update data source, and integrated charts using Tableau
• Conceptualized a Jakarta sub-district vaccine distribution dashboard pages using Geospatial Analysis and exponential smoothing forecasting for third phase vaccination decision making.
• Published a medium article regarding dashboard making project in Jakarta Smart City account.
• Discovered about data-driven technology, machine learning, and deep learning utilization for several area of focus in Jakarta (Flood, Transportation, Air Quality Index, CCTV, COVID-19, and Citizen Relationship.

Jakarta Metropolitan Area

Joined Ministry of Communications and Informatics annual training camp program called Digital Talent Scholarship with the specific program of Fresh Graduate Academy. Furthermore in this program, I was Assigned as Data Science students with the responsibilities:1. Learned entire Data Science methodologies from business understanding into feedbacks2..

Depok, West Java, Indonesia

• Coordinated 9 assistant team member to facilitate, guide, and evaluate 120 colleague which takes a metallography and heat & surface treatment practical subject.
• Monitored every laboratory activity either academic purposes or several company projects which used the laboratory instruments.
• Handled a controlling and delivering a systematic connection between the head of laboratory, laboratory technicians, and laboratory assistants.

Manhattan Square, TB Simatupang, South Jakarta

• Placed in Center Of Technical Excellence division at PT. Perusahaan Gas Negara, Responsibilities:
• Solved a MDPE 80 distribution pipeline failure issue by using Remaining Life Assessment (RLA) troubleshooting method according to ISO 9080:2012 Standard.
• Operated a cathodic protection inspection in ±10 pipe test points at Tangerang.
• Identified advance pipeline system and assembly on transmission & distribution pipeline knowledge.
• Reviewed API 5L, NACE SP0169-2007, BS EN 12954-2001, and ISO 15589-1-2015 standards.
• Recommended the best material selection for future development by filling the empty position ofmaterials engineer temporarily.