Customer Project Manager
Managed the Claro Rio Grande do Sul project with an annual revenue of approximately BRL 50 million, involving 250 sites per year.Oversaw small and medium-sized projects with annual revenues between BRL 500,000 and BRL 5 million.Delivered end-to-end project management, including scope, timeline, risk, and cost control, to minimize losses and maximize gains. Engaged in governance meetings to present project results.Led project teams, focusing on achieving and exceeding results while maintaining team motivation.Worked closely with internal teams to define strategies, negotiate, optimize, and create new processes.Managed stakeholders across various internal departments (sales, back office, engineering, finance, etc.) and presented results in both governance and client meetings.Led a site revitalization project in Rio Grande do Sul after a disaster (May 2024), meeting a 2-month delivery schedule for 50 sites and generating approximately BRL 10 million in revenue.Contributed to new business development, selling additional materials, services, and software beyond the project scope, generating an extra BRL 1 million for Claro RS, BRL 3 million for Motorola and BRL 1 million for OI.Coached new team members for the Master Planner role within projects.