Customer Service Representative
Tm Solutions
Marietta, Ga
•Created positive working relationships with decision makers to encourage repeat beneficial business (Client Retention)•Positively grew and maintained relationships with between vendors, salesmen, clients and OEMs •Forward customer inquires regarding OEM to outside sales associate.•Use consultative selling in order to accurately determine customer specific equipment needs.•Oversaw the logistics behind the sales such as margin, freight delivery, expedites, payment process… Show more •Created positive working relationships with decision makers to encourage repeat beneficial business (Client Retention)•Positively grew and maintained relationships with between vendors, salesmen, clients and OEMs •Forward customer inquires regarding OEM to outside sales associate.•Use consultative selling in order to accurately determine customer specific equipment needs.•Oversaw the logistics behind the sales such as margin, freight delivery, expedites, payment process •Managed and monitored equipment inventory (Inventory & Product Management) Show less