• Implementation Execution, meticulously ensuring timely deployment of solutions per client agreements, collaborating seamlessly with internal and external stakeholders, orchestrating an efficient process to exceed client expectations• Training Developing for diverse audiences understanding their needs and skill, tailoring the content and delivery method to match their learning styles and preferences and evaluating the effectiveness of training• Product Expert, understanding end-to-end… Show more • Implementation Execution, meticulously ensuring timely deployment of solutions per client agreements, collaborating seamlessly with internal and external stakeholders, orchestrating an efficient process to exceed client expectations• Training Developing for diverse audiences understanding their needs and skill, tailoring the content and delivery method to match their learning styles and preferences and evaluating the effectiveness of training• Product Expert, understanding end-to-end functionality of internal products• Key Account Management, building relationships with enterprise customers by identifying their needs, translating into product features and driving customer satisfaction scores. • Partnership engagement, aiming to cultivate mutually beneficial relationships with external stakeholders, aligning goals, and creating strategic alliances for long-term success. Show less

• Translated business needs into product features and functionality that drove better product adoption, understanding and execution for internal and external clients • Gathered user feedback and facilitated high local adoption through training and evangelization of internal products. • Developed a methodology for reporting requests and issues, bridging the gap between business and tech teams.

• Spearheaded market opening in the Americas, serving as a dedicated client liaison• Led end-to-end implementation projects in Colombia, Mexico and Honduras, ensuring successful execution and client satisfaction.• Conducted prospection calls, product demos, sales closure, facilitated training sessions, and provided post-sales support for the entire Region.• Translated client needs into product features that drove better product execution for the clients

• Coordinated the implementation of a specific Nielsen service internally and with some of the top 50 Fast Moving Consumer Goods companies, this service allowed the client to create insights through information harmonization for their different categories. This companies were:• Unilever, 8 countries (Latam) such as Argentina, Brazil, Mexico (among others)• Mars, 52 countries such as: Brazil, France, Germany, Mexico, USA (among others)• Coca Cola, 32 countries such as: Brazil… Show more • Coordinated the implementation of a specific Nielsen service internally and with some of the top 50 Fast Moving Consumer Goods companies, this service allowed the client to create insights through information harmonization for their different categories. This companies were:• Unilever, 8 countries (Latam) such as Argentina, Brazil, Mexico (among others)• Mars, 52 countries such as: Brazil, France, Germany, Mexico, USA (among others)• Coca Cola, 32 countries such as: Brazil, Mexico, Spain, USA (among others)• Ferrero, 8 countries such as: France, Italy, Germany, Poland (among others)• Defined and coordinated the training sessions (who and when) of a specific Nielsen service allowing the final users a better adoption and understanding of the service• Developed internal and external communications providing the users accurate and helpful information about a specific Nielsen service• Developed networks and partnership with the different teams (internal and client) involved in specific projects; this improved the communication lines and helped us to perform successful services implementations Show less

• Participated (as SCRUM Master) in Mexico´s first “Lean line” implementation allowing the internal teams: issue solving improvements, mail reduction, team knowledge and avoiding miscommunication between teams.• Coordinated the quotation tool developing for Brazil, Chile, Colombia and Mexico, this tool improved the quotation time speed for the commercial teams while selling specific services to the client. • Performed the analysis of the companies focused on e-commerce tracking, this… Show more • Participated (as SCRUM Master) in Mexico´s first “Lean line” implementation allowing the internal teams: issue solving improvements, mail reduction, team knowledge and avoiding miscommunication between teams.• Coordinated the quotation tool developing for Brazil, Chile, Colombia and Mexico, this tool improved the quotation time speed for the commercial teams while selling specific services to the client. • Performed the analysis of the companies focused on e-commerce tracking, this allowed the start of a business relationship between Nielsen and Profitero representing +3.5MM USD for Nielsen.• Developed and performed a standard process to analyze the companies focused on crowdsourcing, this provided a list of 10 possible partners to Nielsen to start a business relationship to work based on that methodology. • Participated in the definition an accurate methodology to report the financials of specific services in Nielsen this helped to close the gap of 29 MM USD between global and region finance teams. Show less

• Documented and shared the best developed practices among the countries participating in a specific Nielsen service implementation; contributing to avoid previous issues and achieving a better understanding of the service. • Created the “Store Observation” library, as well as it´s administration, maintenance and contents published, improving the knowledge of a specific Nielsen service among the countries that handle it. • Defined and performed (from Client Service perspective) 3 “user… Show more • Documented and shared the best developed practices among the countries participating in a specific Nielsen service implementation; contributing to avoid previous issues and achieving a better understanding of the service. • Created the “Store Observation” library, as well as it´s administration, maintenance and contents published, improving the knowledge of a specific Nielsen service among the countries that handle it. • Defined and performed (from Client Service perspective) 3 “user acceptance test” validations improving the functionalities and assuring the quality of the information in a specific Nielsen service (Service revenue +19MM USD). Show less

• Coordinated, performed and implemented (from Client service perspective) a specific Nielsen service in Asia (7 countries) +0.1MM USD revenue, Brazil +9MM USD revenue, and Chile +0.7MM USD revenue. • Defined and performed (from Client Service perspective) 7 “user acceptance test” validations improving the functionalities and assuring the quality of the information in a specific Nielsen service (Service revenue +19MM USD). • Established a virtual training and developing center with… Show more • Coordinated, performed and implemented (from Client service perspective) a specific Nielsen service in Asia (7 countries) +0.1MM USD revenue, Brazil +9MM USD revenue, and Chile +0.7MM USD revenue. • Defined and performed (from Client Service perspective) 7 “user acceptance test” validations improving the functionalities and assuring the quality of the information in a specific Nielsen service (Service revenue +19MM USD). • Established a virtual training and developing center with interactive videos, best developed practices and materials globally deployed, this allowed to train 100% of commercial teams (internal and client) helping them to understand better the capabilities of a specific Nielsen service Show less

- Interior trim Equinox & GMC Terrain 2012 2D draws update- Design Equinox & GMC Terrain retainer acoustic package, glove box bolt cap and partial modifications to IP- Coordinate supplier material deliveries - Develop door trim benchmark area - Design 2014 truck models door trim armrest and sound absorber

- Packaging engineer trainee for engine and foundry plant - Look quality issues regarding packaging - Plan for every part update