Dolores Mutuku Email & Phone Number

Irvine, CA, US

Herndon, Virginia, United States

Perform technical support for end-users, peers, and direct management, increasing customer/user satisfaction.Assist with integrating software products, cloud infrastructure, business-need related data, and communications systems to improve organizational procedures.Update, maintain and manage various logs, files, records, and other documents to track.

Washington DC-Baltimore Area

Producing well-designed monthly newsletters that effectively communicate important information, updates, and resources to residents in an inventive waySupporting management by setting actionable goals, analyzing feedback from residents, and adapting to beneficial changesDrafting and submitting grant-winning proposals resulting in a $35,000 award for.

Washington DC-Baltimore Area

Bash, Unix, Linux, Python scripting to automate basic tasks such as creating files and directories, assigning permission to users, and monitoring process performance using the command line Networking and Security FundamentalsHands-on experience in launching virtual servers, logging-in remotely and installing and deploying applications in the cloud

Baltimore, Maryland, United States

Piloted mental health programs for nonprofit agencies, adding a supportive program to their many resourcesFacilitated in obtaining funding for partnering organization as a result of the implementation of behavioral healthProposed and negotiated deals with social nonprofits resulting in four organizations using our mental health services for their.

Baltimore, Maryland, United States

Performed and managed all administrative tasks involved in processing medication authorizations in pediatric endocrinology on behalf of the physicianIllustrated the medical necessity of medication leading to authorization approval by the insurance companyCreated a system to onboard newly diagnosed patients, linking them to our pharmaceutical partners such.

Baltimore County, Maryland, United States

Facilitated and supported instructor during online training for the pre-licensing exam, loan officer, and NMLS education coursePerformed customer service on all technical issues the students had with the online training Addressed and routed student questions to the instructor in an organized and efficient way throughout training