AeroLeads people directory · profile
Darrell M. White Email & Phone Number
Vice President - Product Transformation and Operations
at
Lumen Technologies
2 work emails found
@verizonwireless.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President - Product Transformation and Operations
Location
Atlanta, Georgia, United States
Who is Darrell M. White? Overview
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Quick answer
Darrell M. White is listed as Vice President - Product Transformation and Operations at Lumen Technologies, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at verizonwireless.com and a matched LinkedIn profile for Darrell M. White.
Darrell M. White previously worked as Head of Technology Transformation & Enablement - Customer Success Platforms at Paypal and Executive Director - Employee Platform Enablement at Verizon. Darrell M. White holds Bachelor Of Science - Bs, Organizational Leadership from University Of Arizona.
Company email context
Email format at Lumen Technologies
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dwhite@verizonwireless.com
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AeroLeads found 2 current-domain work email signals for Darrell M. White. Compare company email patterns before reaching out.
Profile bio
About Darrell M. White
At PayPal, my remit includes orchestrating technology transformations that empower over 10,000 employees, ensuring our Customer Success Platforms deliver unparalleled service. My leadership in technical product management and business transformation has been instrumental in driving platform modernization and operational efficiencies across global engagement centers.Previously at Verizon, my focus on AI, product innovation, and customer/employee experience strategy facilitated technology enablement for a vast workforce. This role honed my skills in people management, fostering a culture of continuous improvement and strategic execution that has become a cornerstone of my professional ethos.Throughout my career, I am recognized for the following:• Securing operational excellence, optimizing infrastructure, and attaining significant cost savings. • Overseeing strategic programs, streamlining processes, steering product development, and identifying new opportunities. • Leading and collaborating with cross-functional teams to deliver scalable solutions, drive innovation, and accelerate growth. • Recognized for strategic vision, exceptional problem-solving skills, and commitment to leveraging emerging technologies and fostering culture of continuous improvement.To know more about me, feel free to reach out at darrell.m.white@gmail.com
Listed skills include Project Management, Cross Functional Team Leadership, Account Management, Customer Experience, and 48 others.
Current workplace
Darrell M. White's current company
Company context helps verify the profile and gives searchers a useful next step.
Lumen Technologies
Website
AeroLeads page
14 roles · 18 years
Darrell M. White work experience
A career timeline built from the work history available for this profile.
Head Of Technology Transformation & Enablement - Customer Success Platforms
CurrentExecutive owner responsible for steering a team of product and business architects in shaping technology strategy and modernization efforts across six PayPal Contact Center brands, managing 60M annual contacts. Collaborate with executive leadership to define and prioritize technology initiatives, ensuring alignment with business needs and objectives.
Jan 2023 - Present
Executive Director - Employee Platform Enablement
Executive owner who built and oversaw new operating model integrating Product, IT, and Architecture teams, allowing effective prioritization of high-value programs and capabilities. Directed team of business architects and product owners in advancing technology strategy, focusing on AI, automation, and customer/employee experience (CX/EX) for 65K+ customer service and sales employees.
Dec 2021 - Jan 2023
Executive Director - Sales Technology Strategy
Executive owner responsible guided a team of system and business architects in executing strategies to enhance sales conversions, containment, and prospect generation across 8K sales locations and 13 external digital properties.
Sep 2020 - Dec 2021
Director - Experience Platform & Product Technology
Executive owner who facilitated the incorporation of new vendors and partners into North Star architecture, enabling development of end-to-end journeys across business units and functional groups. Implemented customer and employee journeys, experience, and channel platforms into cohesive experience framework, leveraging real-time decision-making and linear and adaptive journey orchestration.
Jan 2019 - Sep 2020
Associate Director - Omni Experience & Sales/Service Technology
Senior leader who oversaw integration of innovative systems and applications, ensuring alignment with business objectives and customer satisfaction goals. Managed cross-functional teams to deliver technology transformations that optimized operational efficiency and supported corporate policy and governance. Collaborated with stakeholders to identify opportunities for process improvements.
Nov 2016 - Jan 2019
Senior Systems Manager - Prodution Support & Experience Testing
Senior leader responsible responsible for identifying, scoping and implementing Desktop, IVR and Digital initiatives for internal and external service teams.
Sep 2013 - Nov 2016
Systems & Technology Manager - Service Technology & Vendor Integrations
Program Lead responsible for improving technology infrastructure for Vendor and Service technology and relationship manager between Network Operations, End User and other stakeholder groups.
Jan 2012 - Sep 2013
Global Enterprise Technical Advisor
Relationship owner responsible for accelerating and evolving technical needs, service and revenue for multiple Enterprise-level organizations
Jun 2007 - Jan 2012
Consumer Data Trainer
Oversaw data training curriculum and delivery for Area team to improve knowledge around new products and services.
Sep 2006 - Jun 2007
Premier Retention Supervisor
Led and managed frontline employees responsible for handling high-value customers inbound and offline issues.
Apr 2005 - Sep 2006
Senior Customer Service Representative
Responsible for handling inbound calls for high tenure customers and escalated issues impacting customer services
Aug 2004 - Mar 2005
Customer Service Representative
Responsible for handling inbound calls to support customer needs around billing, troubleshooting and order platforms
Nov 2003 - Aug 2004
Lead Marketing Specialist
2009 - Aug 2013
Team & coworkers
Colleagues at Lumen Technologies
Other employees you can reach at paypal.com. View company contacts →
SA
Shubham Arora
Colleague at Lumen TechnologiesBengaluru, Karnataka, India
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UP
Ujwal Padnad
Colleague at Lumen TechnologiesBengaluru, Karnataka, India
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MS
Madan Singh
Colleague at Lumen TechnologiesJaipur, Rajasthan, India
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NR
Neeta Ramaswamy
Colleague at Lumen TechnologiesSan Jose, California, United States
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NK
Nanda Kumar
Colleague at Lumen TechnologiesBengaluru, Karnataka, India
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VP
Vaishnavi Pande
Colleague at Lumen TechnologiesSan Francisco Bay Area, United States
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PM
Pablo Miranda
Colleague at Lumen TechnologiesGuatemala
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TO
T O.
Colleague at Lumen TechnologiesSanta Clara, California, United States
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SS
Sanjay Subrahmanyam Chivukula
Colleague at Lumen TechnologiesBengaluru, Karnataka, India
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MN
Michael Norcross
Colleague at Lumen TechnologiesWilmington, Delaware, United States
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Shubham Arora
Colleague at Lumen TechnologiesBengaluru, Karnataka, India
View →
UP
Ujwal Padnad
Colleague at Lumen TechnologiesBengaluru, Karnataka, India
View →
MS
Madan Singh
Colleague at Lumen TechnologiesJaipur, Rajasthan, India
View →
NR
Neeta Ramaswamy
Colleague at Lumen TechnologiesSan Jose, California, United States
View →
NK
Nanda Kumar
Colleague at Lumen TechnologiesBengaluru, Karnataka, India
View →
VP
Vaishnavi Pande
Colleague at Lumen TechnologiesSan Francisco Bay Area, United States
View →
PM
Pablo Miranda
Colleague at Lumen TechnologiesGuatemala
View →
TO
T O.
Colleague at Lumen TechnologiesSanta Clara, California, United States
View →
SS
Sanjay Subrahmanyam Chivukula
Colleague at Lumen TechnologiesBengaluru, Karnataka, India
View →
MN
Michael Norcross
Colleague at Lumen TechnologiesWilmington, Delaware, United States
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4 education records
Darrell M. White education
Bachelor Of Science - Bs, Organizational Leadership
University Of Arizona
Certificate, Professional, Technical, Business, And Scientific Writing
Capella University
Project Management Certificate, Project Management
University Of Phoenix
Associate'S Degree, Computer And Information Sciences And Support Services
The Art Institutes
FAQ
Frequently asked questions about Darrell M. White
Quick answers generated from the profile data available on this page.
What company does Darrell M. White work for?
Darrell M. White works for Lumen Technologies.
What is Darrell M. White's role at Lumen Technologies?
Darrell M. White is listed as Vice President - Product Transformation and Operations at Lumen Technologies.
What is Darrell M. White's email address?
AeroLeads has found 2 work email signals at @verizonwireless.com for Darrell M. White at Lumen Technologies.
Where is Darrell M. White based?
Darrell M. White is based in Atlanta, Georgia, United States while working with Lumen Technologies.
What companies has Darrell M. White worked for?
Darrell M. White has worked for Lumen Technologies, Paypal, Verizon, and Ball-N-Co. Llc.
Who are Darrell M. White's colleagues at Lumen Technologies?
Darrell M. White's colleagues at Lumen Technologies include Shubham Arora, Ujwal Padnad, Madan Singh, Neeta Ramaswamy, and Nanda Kumar.
How can I contact Darrell M. White?
You can use AeroLeads to view verified contact signals for Darrell M. White at Lumen Technologies, including work email, phone, and LinkedIn data when available.
What schools did Darrell M. White attend?
Darrell M. White holds Bachelor Of Science - Bs, Organizational Leadership from University Of Arizona.
What skills is Darrell M. White known for?
Darrell M. White is listed with skills including Project Management, Cross Functional Team Leadership, Account Management, Customer Experience, Leadership, Desktop Transformation, Project Execution, and Desktop Tools.
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