Dmytro Bilous Email & Phone Number

• Guided cross-functional teams to deliver multiple software development projects and services successfully, ensuring adherence to project timelines, budgets, and quality standards. • Developed and implemented strategic program plans, identifying key deliverables, milestones, and resource requirements to achieve organizational objectives. • Collaborated with stakeholders at all levels to define project scope, goals, and requirements, facilitating effective communication and alignment throughout the project lifecycle. • Implemented project management best practices, including risk assessment, mitigation strategies, and change management processes, resulting in improved project efficiency and customer satisfaction. • Ensured program alignment with established values and standards. • Spearheaded the development and delivery of innovative CCaaS solutions through successful program management. Led cross-functional teams to execute multiple software projects and services within budget, timeline, and exceeding quality expectations. • Championed strategic program planning, leveraging Agile methodologies to identify key deliverables, milestones, and resource allocation. This ensured program alignment with organizational objectives and maximized ROI.Ensured program alignment with established values, standards, and industry trends to maintain a competitive edge in the CCaaS landscape.

Vinnytsya, Ukraine

• Improved development velocity and cycle time by 30%, and decreased the number of incidents by 80% by designing, developing, and establishing an automated delivery pipeline and automated testing (Integration/E2E) framework• Improved estimation correctness and predictability of the value streams by 20% via designing and implementing a sizing/estimation model (based on adjusted FPA) and fully automated & and integrated pipeline• Designed, developed, and operated 10+ microservice-oriented products and platforms based on a .NET stack, with loads up to 600 QPS• Designed, promoted, and enabled switch to DevOps/Lean methodology highly influenced by SAFe, SRE, and Spotify Model• Responsible for hiring and onboarding for several teams (30+ engineers), interviewing process (80+ interviews led), designing and following career development plans, and conducting 1-2-1 meetings and performance/assessment reviews• Mentored and coached 20 engineers. Designed and led 50+ training sessions and workshops• Optimized cost and improved maturity level for monitoring systems used by 20+ teams by unifying and centralizing the technology stack (Elastic Stack, Grafana, InfluxDB, Prometheus, Dynatrace) with TCO decreased by 12%• Owning the architecture/technology roadmap and playing a major role in selecting any new IT infrastructure or technology solutions• Managing stakeholders’ expectations to ensure capability needs, technical debts, functional, and non-functional requirements are being addressed• Establishing guidelines and leading design reviews to ensure all solutions adhere to them.• Identification of refactoring activities needed to address simplifications, performance, scalability, availability, maintainability, reliability and security• Maintaining in-depth knowledge of IT industry best practices, technologies, architectures, and emerging technologies• Deep cooperation with the Enterprise Architecture team and C-level stakeholders

Vinnytsya, Ukraine

• Designed from scratch, implemented and overseen the ecosystem architecture.• Hired, put on track, managed and led a development team (10 engineers).• Delivered 3 web-based solutions with deadlines and budget expectations met.• Implemented and established CI/CD pipelines for 3 product teams with TeamCity and OctopusDeploy.• Implemented and delivered infrastructure, performance and business process monitoring withGrafana, InfluxDB and Prometheus.• Successfully migrated a set of legacy monolith applications to microservice-based architecturewith the total cost of ownership, development and maintenance decreased by 32%, the numberof incidents decreased by 70% and improved customer and end-user satisfaction.

Vinnytsya, Ukraine

• Led small-/med-sized teams (3-7 engineers)• Implemented core system components and major service integrations for a FinTech project-basedon .NET stack and Oracle databases.• Designed, developed, and delivered 7 MS SharePoint portal solutions.

Vinnytsya, Ukraine

• Designed and developed technical solutions based on functional requirements. (C#, JavaScript,MS SQL Server, ASP.NET WebForms, MS SharePoint)• People management (hiring, assessment, coaching, training).• Technical ownership for 20+ projects: architecture, system design, SDLC, PoC, development,testing, delivery (C#, ASP.NET, MS SQL Server, MS SharePoint, MS SSIS, MS SSAS, MS SSRS)• Project management for several projects (discovery phase, collaboration with customers, riskmanagement, budgeting, etc.)

Vinnytsya, Ukraine

• Developed business logic, core middleware and UI interface for a web-based configurationmanagement tool. (C#, ASP.NET WebForms, MS SQL Server)

Vinnytsya, Ukraine

• Developed server-side and UI components for a speech recognition system. (C++, MFC, WinAPI,MAPI, STL)

Doctor Of Philosophy - Phd, Computer Science

Master Of Science - Ms, Business Administration And Management, General

Master Of Science - Ms, Computer Science